Senior R&D Site Reliability Engineer

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator. 

At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. 

Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.

About The Position

As Senior Site Reliability Engineer for the Virtuos R&D team, you will play a crucial role in designing, implementing, and optimizing Cloud infrastructure of applications that push the boundaries of production tools used for video game assets and production resources.

Responsibilities

• Cloud IaC: Actively involve in the IaC(Infrastructure-As-Code) development, from conceptualization to implementation, ensuring that applications are not only functional but also smooth and stable.
• Establish and Enforce Infrastructure Best Practices: Develop and maintain Terraform best practices and standards across projects.
• Work with architect to design cloud-based infrastructure/architecture for AI, Data and Web Applications.
• Establish Source Control strategies, keep improving GIT process and standard.
• Implementing monitoring and alerting that reflects the reliability of services for users.
• Automation minded: Always think using engineering/automation to manage, maintain, develop tools to minimize manual effort
• Collaborate with IT and infra teams to deliver high-quality, user-centric solutions, while staying updated with the latest trends and technologies in IaC development to continuously improve project outcomes.
• Implementing monitoring, alerting, and observability practices that provide comprehensive insights into the reliability, performance, and health of services for users.

Qualifications

• Technical Proficiency: Advanced knowledge and hands-on experience of Terraform development.
• Experienced of AWS architecture design and implementation, understanding Public Cloud concept and knowledge of services is must.
• Hands-on experience of CI/CD like Gitlab runner.
• Proficient in Linux system management and optimization; skilled in scripting languages such as Shell.
• Experience in Python scripting development, eg. Tools and AWS Lambda coding.
• Understanding of RESTful APIs and system integration: Experience in integration of APIs across multiple systems.
• Engineering/Automation minded, with experience developing automation tools to reduce manual effort.
• Strong Analytical and Problem-solving Skills: Excellent at troubleshooting, debugging, and optimizing code for performance and scalability. Attention to detail and a methodical approach to software development.
• Experience with observability tools and practices, including monitoring, logging, tracing, eg. tools like Prometheus, Grafana, ELK Stack, Jaeger, Datadog, New Relic, etc.
• Communication Skills: Good verbal and written communication skills are essential. An IELTS score of 6.5 or equivalent is required to ensure proficiency in English, facilitating clear and effective communication in a global team environment.
• Mandarin Chinese speaking is a plus.

About Us

Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.

About Our Team

The award-winning Virtuos Shanghai studio was founded in late 2004, the first of six game development studios located internationally and the former headquarters of the group before its relocation to Singapore in 2018.

Staffed by a multicultural group of talents, the studio specializes in providing full-stack game development and co-development services, including technical support for art and engineering. Virtuos Shanghai is also the base of operations for multiple Art teams working on the world’s top triple-A projects.

What We Offer

• Work alongside industry veterans
• A total of 14 different nationalities working together
• Live and work in an exciting, cosmopolitan city
• Contribute to the world’s biggest AAA games
• Customized training programs and regular workshops
• Group fitness, wellness activities
• Reasonable and flexible working hours
• Gaming corners with consoles and canteens on every floor
• Comprehensive medical healthcare provided for all staff
• Relocation support provided
• Career and international mobility opportunities with Virtuos Internal Mobility Program

People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.