Staff Engineer

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Staff Engineer, Store/Digital serves as a strategic technical leader with broad influence across multiple product teams. In addition to guiding software design, development, and lifecycle management, the Staff Engineer drives cross-team collaboration, sets technical direction, and ensures alignment with organizational objectives. This role requires a system-level perspective to anticipate and address engineering challenges, reduce technical risk, and elevate engineering effectiveness at scale. The Staff Engineer partners with engineers, architects, vendors, and the open-source community to deliver innovative solutions that enhance customer experience and organizational outcomes.

Duties And Responsibilities (other Duties As Assigned)

• Provide technical leadership across multiple teams, fostering collaboration and knowledge sharing to achieve unified outcomes.
• Apply system-level thinking to identify and resolve architectural challenges, ensuring scalable and resilient solutions.
• Proactively assess and mitigate technical risks, supporting the organization in delivering reliable products and services.
• Champion engineering effectiveness by implementing best practices, optimizing workflows, and mentoring engineers to enhance productivity and quality.
• Build rapid prototypes to explore viability of solutions fit to product strategy and upon alignment from stakeholders scale the solution and productionize it
• Identifies, implements, and shares technical solutions that can be used across the organization
• Identifies unsecured code areas and implements fixes as they are discovered
• Identifies product enhancements (client-facing or technical) to create a better experience for the end users
• Collaborates with Enterprise Architects and with Chief Architecture Owners and creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties
• Defines service level objectives for product to constantly measure their reliability in production and help prioritize backlog work
• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases also to do “destructive testing” to ensure adequate resiliency in production
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Education, Experience & Certifications

• 6+ plus years of hands-on software development experience in either React or Next.js, or similar web frameworks
• Mastery of JavaScript and TypeScript programming languages
• 4+ years of experience mentoring and giving work direction to Developers
• 4+ years of experience designing, developing, and architecting customer-facing eCommerce applications

Functional Skills

• Analytical Skills: effectively uses data to generate insights
• Planning & Prioritization: highest impact, highest value
• Financial & Business Acumen
• Communicates Effectively and Candidly
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
• Process Improvement: Strive to continually improve
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.