DevOps Engineering Manager

Department: Technology

Employment Type: Permanent

Location: Cardiff, UK

Reporting To: SVP, Engineering

Description

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence.

Together, we’re making workplaces safer every day.

Veriforce is seeking a DevOps Manager to drive the strategy, implementation, and operations of our infrastructure and deployment pipelines. In this role, you will lead a team of DevOps engineers, ensuring that our software is deployed, monitored, and maintained across key production systems that serve tens of thousands of customers. Your leadership will directly impact user experience, customer satisfaction, and company growth. You will work closely with software engineering, architecture, and product teams in an agile environment using modern tools such as AWS, Terraform, Kubernetes, and Ansible. The ideal candidate is experienced, organized, technically strong, and passionate about mentoring teams and improving processes.

What that means day to day

• Lead, mentor, and grow a team of DevOps engineers, fostering collaboration, technical excellence, and professional development
• Provide technical thought leadership in collaboration with Architecture and Engineering
• Define DevOps strategy, best practices, and standards for infrastructure, CI/CD, monitoring, and security
• Oversee the design, implementation, and maintenance of infrastructure as code across development and production environments
• Ensure observability, monitoring, and incident response practices maintain system health, availability, and performance SLAs
• Guide development teams in application resiliency, operability, and deployment best practices
• Oversee configuration, scaling, and management of Kubernetes and Kafka clusters, ensuring reliability, security, and performance
• Identify infrastructure risks and points of failure, propose solutions, and drive continuous improvement initiatives
• Participate in on-call rotation leadership and escalation management

What you’ll need to be successful

• Education level - Bachelor’s degree (B.A) preferable
• Years of Experience – 7+ relevant experience in DevOps in a SaaS environment, including team leadership or mentorship
• Proven ability to lead and motivate a team, mentor engineers, and influence cross-functional teams
• Expertise in distributed systems including load balancing, distributed messaging, and distributed databases 
• Expertise in software configuration management (SCM) and tools like Chef, Puppet, Ansible or similar 
• Deep knowledge of cloud platforms, primarily AWS, and infrastructure as code tools such as Terraform
• Expertise in automated deployment methodologies that support CI/CD/CM using Git, Jenkins or GitHub Actions preferred
• Experience configuring and administering Kubernetes clusters using advanced features including non-standard networking, storage classes/claims, namespacing, and multiple node groups 
• Experience configuring and administering Kafka clusters including disaster recovery mechanisms, data loss prevention techniques, and determining topic configuration to right size for demanding and variable loads 
• Solid experience with Windows and Linux systems and tools 
• Knowledge of IP networking, including TCP, UDP, firewalls, SSL 
• Knowledge of software engineering and design principles such as design patterns, architectural patterns, CAP Theorem, event driven architecture, and similar 
• Must be security-minded at all levels 
• Excellent communication and team collaboration skills ability to approach problems in a structured way and find reliable solutions.

What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week.

Personal Health & Wellbeing / Benefits

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

>🍼 Enhanced Parental Leave

>🌴Generous annual leave, with the option to buy additional days

>🏥 Healthcare Plan

>💟 Annual Giving Day – an extra day to give back to yourself or your community

>🚲 Cycle-to-work Scheme

> 🚗 EV Salary Sacrifice Scheme

Future Planning

>💰Pension scheme with employer contributions

>🧬 Life Assurance – 3X base salary

>💸 Rewards Program – access to discounts and cashback

>🏫 LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self To Work.

We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What You Can Expect If You Apply

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
  

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.