Zenskar - DevOps Engineer

Zenskar is building the operational backbone for how B2B companies run their business. As a DevOps Engineer, you will own the infrastructure that everything else runs on - and at a scaling SaaS company, that matters a lot. When infra is broken, nothing ships. When it's well-built, the rest of the team barely thinks about it. That's the bar.

This is not a ticket-queue role. You will not be a service desk for developers. You will design, build, and evolve the platform that keeps Zenskar's systems reliable, fast, and secure - and you'll do it with a software engineer's mindset, not an IT admin's.

• Design and own cloud infrastructure end-to-end - from architecture decisions to production operations
• Build and maintain CI/CD pipelines that make shipping safe, fast, and boring (boring is good)
• Own the observability stack - make sure we know when something breaks before a customer does
• Drive infrastructure cost optimisation without compromising reliability or developer experience
• Work closely with backend engineers to make deployments, rollbacks, and incident response feel effortless
• Identify, document, and eliminate toil - if you're doing something manually more than twice, automate it
• Embed security and compliance thinking into infrastructure by default - not as a retrofit
• Be the person who asks "what happens when this fails?" before anyone else does

• Your infrastructure decisions will determine how reliably Zenskar's enterprise clients can run their business on our platform - downtime or data issues at this layer have direct consequences
• You will build the foundation that lets the engineering team ship faster without breaking things
• Your automation and tooling will compound over time - good work here multiplies everyone else's output
• You will be the person who turns "the infra is always on fire" into "infra just works" - and that shift has a real, visible impact on the company's velocity

Must have :

- 3- 5 years of hands-on DevOps, SRE, or Platform Engineering experience at a - product company-

• Strong Kubernetes experience in production - if you've debugged a CrashLoopBackOff at 2am and lived to tell the tale, you're in the right place
• Infrastructure-as-Code with Terraform - not just familiarity, but the ability to write, review, and refactor production-grade Terraform without hand-holding
• Deep AWS experience : ECS/EKS, Lambda, CloudWatch, IAM, VPC, and enough Cost Explorer to know where money goes when bills spike
• CI/CD ownership : you've built pipelines, not just used them; GitHub Actions, GitLab CI, or equivalent at real scale
• Can describe the hard infra problems you've solved, why they were hard, and what changed as a result - not just a list of tools on a resume
• Hands-on AWS ECS experience in production task definitions, service scaling, capacity providers, deployment strategies, and circuit breakers; not just EC2 or generic container orchestration
• Lambda operations at scale function lifecycle management, event source mapping, cold start tuning, and migrating Lambda-based workloads to more appropriate compute patterns as systems mature
• End-to-end observability ownership - alerting pipelines, custom metrics, structured log ingestion, and actually diagnosing production issues with the stack; not just setting up dashboards
• Secrets and credentials management in AWS - rotation policies, least-privilege access patterns, and the security hygiene that keeps them clean over time

• Scripting ability in Python or Go for automation and internal tooling - the kind of thing that saves a team hours every week
• Observability stack hands-on - Prometheus, Grafana, VictoriaMetrics, or Datadog in production; comfortable diagnosing issues across services, not just building dashboards
• Kustomize experience alongside Terraform for Kubernetes configuration management
• Apache Airflow or similar data pipeline infrastructure
• Security and compliance awareness understands what SOC 2 means at the infra layer, not just on paper
• Cost optimisation wins you can point to concrete numbers, concrete impact
• Experience building or maintaining an Internal Developer Portal (Backstage or similar)
• B2B SaaS or fintech background multi-tenant systems, external integrations, enterprise reliability expectations
• Early-stage startup experience comfortable when the runbook doesn't exist yet because you're writing it
• Self-hosted identity infrastructure (Keycloak, Okta, Auth0, or equivalent) - operational experience, not just integration
• Metrics-based autoscaling for worker fleets - scaling on queue depth or custom application metrics, not just CPU/memory
• Not taking yourself too seriously

• You treat infrastructure like software - version controlled, tested, reviewable, improvable
• You automate the thing that annoyed you last week - without being asked
• You own problems end-to-end: an incident isn't closed when the alert clears, it's closed when the postmortem is done and the fix is in
• You have opinions on the right way to build infra, but you're not precious about them - you change your mind when the tradeoffs change
• You thrive in What Drives You : environments where the answer to "what's the runbook for this?" is sometimes "write one"

Hybrid : 2 days per week in office

Office Location : Indiranagar, Bengaluru

(ref:hirist.tech)