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Questronix Corporation Linkedin · Posted 27d ago

DevOps Engineer

Philippines

Linkedin
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Indexed description

  • Provide Level 1 (L1) operational support for DevOps platforms, CI/CD pipelines, and application deployment environments.
  • Monitor build pipelines, deployment jobs, and automation workflows to ensure successful execution.
  • Perform initial troubleshooting of build failures, deployment issues, and pipeline alerts, escalating unresolved issues to L2/L3 DevOps engineers.
  • Monitor application and infrastructure logs to detect errors and performance issues.
  • Support CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
  • Assist with code repository management, including access requests, branch monitoring, and repository maintenance.
  • Monitor containerized applications and orchestration platforms (e.g., Docker, Kubernetes) and report abnormalities.
  • Support basic cloud platform monitoring for services running in environments such as AWS, Azure, or GCP.
  • Execute standard DevOps operational procedures including pipeline validation, environment checks, and deployment verification.
  • Assist in infrastructure monitoring and alert management using DevOps monitoring tools.
  • Maintain and update operational documentation, pipeline runbooks, and incident records.
  • Coordinate with development teams, infrastructure teams, and DevOps engineers
  • during incident investigation and resolution.
  • Maintain monitoring alerts and ensure accurate ticket updates in ITSM platforms.
  • Support production, staging, UAT, and development environments to ensure deployment stability.
  • Provide 24/7 monitoring and operational support in a shift-based environment via remote or onsite support.

Minimum Qualifications

  • Basic understanding of DevOps principles, CI/CD pipelines, and automation workflows.
  • Familiarity with version control systems such as Git, GitHub, GitLab, or Bitbucket.
  • Exposure to CI/CD tools such as Jenkins, GitLab CI/CD, Azure DevOps, or similar platforms.
  • Basic knowledge of Linux operating systems and command-line operations.
  • Understanding of container technologies such as Docker and basic Kubernetes concepts.
  • Basic knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
  • Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or similar.
  • Experience with ITSM tools such as ServiceNow, Jira, or similar ticketing systems.
  • Understanding of incident management and escalation processes aligned with ITIL practices.
  • Good analytical, troubleshooting, and communication skills.
  • Ability to follow standard operating procedures and DevOps runbooks.
  • Strong interest in learning automation, scripting, and cloud technologies.
  • Willingness to work in a shifting schedule (day, mid and night shift).
  • Amenable to work in a hybrid work setup (Makati).
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