Employee Connection Specialist - fixed-term

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...
Warner Bros. Discovery is searching for an Employee Connection Specialist to join the Global Business Services (GBS) People & Culture (P&C) Operations team.

This role is based in Warsaw and will be a key player, regularly interacting with employees to support and address their P&C Services-related requests. The specialist supports and executes standardized processes that are repeatable in nature, including the employee on and off-boarding, benefits, operations, and compliance for European based employees.

What's in it for you...

• Contract of employment - fixed term
• Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
• Free access to the HBO Max platform
• Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
• Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts
• CSR activities: volunteering, ecological and social initiatives
• Access to parking spaces

Your Role Accountabilities...

• Analyze, capture, respond to, and resolve P&C, pay, policy, benefits, employee data, and various other types of requests from employees, managers, and other customers leveraging ServiceNow (SNOW) Case Management. Respond to SNOW tickets within appropriate Service Level Agreements set forth by department.
• Processes employee data transactions within Workday. Maintain ongoing data changes throughout the employee lifecycle, including employee on and off-boarding, job changes, mobility, and position management.
• Prepares employment contracts and other related documents, information related to company benefit payments, and responds to employment verification requests.
• Reviews analyzes and understands data prior to processing, reaching out to HR partners or managers as needed.
• Audit HR systems to ensure correct information has been input and processed.
• Ensure processes achieve full compliance with policy and control environment including data privacy and SOX, responds to requests for audits and government inspections in coordination with EC Management.
• Assist other EC team members with workload when extra support is needed. Performs other related duties as assigned.
• Focus on ongoing process improvements.

Qualifications & Experience...

• Experience: Minimum 3 years Human Resources administrative or related experience required, preferably from a global shared services environment.
• Education: High School University diploma or equivalent experience in related field required.
• Language Requirements: English proficiency at C1 level (CEFR or equivalent) required , fluency in other European languages are welcome but not required
• Technical Skills: Experience with Workday HR/payroll or other SaaS payroll and ServiceNow or other case management/knowledgebase tools strongly preferred with ability to quickly learn new technology and software programs. Advanced MS Office skills (Outlook, Word, Excel - filtering, sorting, VLOOKUP). Knowledge of ServiceNow will be considered an advantage
• Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness. Experience in a fast-paced environment. Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels.
• Process Management: Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.
• Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail. Excellent attention to detail. Experience in a fast-paced environment. Strong problem-solving and time management skills

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.