Assistant Manager, Cloud SysOps & SRE Automation

Job Purpose

Site Reliability Engineering (SRE) practices to design, build, and operate scalable, secure, automated, and highly reliable platforms across cloud and on-premises environments. This role drives operational excellence, platform automation, observability, and production reliability to support mission-critical banking services and digital transformation initiatives.

Key Responsibilities

• Design, build, and operate scalable, secure, and highly available application platforms across GCP and on-premises environments.
• Site Reliability Engineering initiatives through Infrastructure as Code (IaC), automation, cloud-native engineering, and reliability best practices.
• Design and develop automation frameworks and engineering platforms for infrastructure provisioning, deployment orchestration, scaling, observability, and operational reliability using tools such as Terraform, Ansible, Helm.
• Optimize Kubernetes platforms, cloud architecture, deployment workflows, and operational processes to improve scalability, reliability, performance, operational efficiency, and cost optimization.
• Define and manage SLIs/SLOs, observability standards, reliability metrics, telemetry, alerting strategies, and operational governance to ensure production stability and service reliability.
• Design and enhance enterprise observability capabilities including metrics, logging, tracing, monitoring dashboards, and incident visibility using Prometheus, Grafana, and cloud-native observability solutions.
• Lead incident response, root cause analysis (RCA), post-incident reviews, resilience validation, disaster recovery exercises, and continuous operational improvement initiatives.
• Perform capacity planning, performance optimization, and reliability engineering to ensure high availability and minimal downtime for mission-critical banking services.
• Collaborate with development, security, architecture, and engineering teams to strengthen platform reliability, deployment consistency, security compliance, and operational excellence.
• Drive a culture of automation, reliability, accountability, continuous improvement, and engineering excellence across the organization.

Job Requirements:

• Bachelor's Degree in the relevant discipline (Software Engineering/Computer Science/ etc.)
• Minimum with at least 4 years of experience as Cloud Architect (GCP, AWS) , and at least 2 years of site reliability engineering experience
• Strong hands-on experience in Kubernetes platforms, Infrastructure as Code (IaC), and cloud-native technologies.
• Practical experience in Site Reliability Engineering (SRE), observability, incident management, and production operations.
• Minimum 2 years of experience in developer roles.
• Experience in banking or financial services environments is highly preferred.
• Relevant certifications such as Google Professional Cloud Architect, AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Terraform Associate are an advantage.

Technical/Functional skills

• Strong expertise in cloud platforms (GCP, AWS),
• Strong expertise in container platforms such as: Kubernetes, docker.
• Hands-on experience with automation and DevOps tools such as Jenkins, AWX, Gitlab.
• Strong knowledge of CI/CD pipelines, Infrastructure as Code (IaC), GitOps workflows, Database-Ops.
• Expertise in monitoring, logging, and observability platforms including Victoria metrics, Grafana, and cloud-native monitoring tools.
• Good understanding of:
• Site Reliability Engineering (SRE)
• High availability architecture
• Incident management
• Disaster recovery
• Capacity planning
• Performance optimization
• Operational excellence and production reliability

Personal skills

• Strong analytical thinking and problem-solving capabilities.
• Passionate about modern technology, automation, reliability engineering, and digital transformation in banking.
• Result-oriented with strong ownership and accountability mindset.

Open-minded, collaborative, and committed to continuous improvement and knowledge sharing.