Senior Site Reliability Engineer

Global Fashion Group is the leading fashion and lifestyle destination in growth markets across LATAM, SEA and ANZ. From our people to our customers and partners, we exist to empower everyone to express their true selves through fashion. Our three e-commerce platforms: Dafiti, ZALORA and THE ICONIC connect an assortment of international, local and own brands to over 800 million consumers from diverse cultures and lifestyles. GFG’s platforms provide seamless and inspiring customer experiences from discovery to delivery, powered by art & science that is infused with unparalleled local knowledge. As part of the Group’s vision is to be the #1 online destination for fashion & lifestyle in growth markets, we are committed to doing this responsibly by being people and planet positive across everything we do.

THE TEAM

At GFG, Technology is core to long-term success and is a crucial enabler of a great Customer Experience. We are a mix of experts in fashion, logistics, data analytics, marketing, and design, guided by business consultants and tech geniuses – everyone contributes to the success of GFG.

In this role as DevOps Engineer/Site Reliability Engineer you will work on our cutting edge infrastructure. You will be exposed to a polyglot architecture, modern development workflows and a forward-thinking, intelligent team dedicated to solving the big-picture problems in e-commerce.

About The Role

You will be a part of a lean team, working alongside our software engineers and product managers to build a reliable and highly scalable infrastructure.

We have built most of our systems on open source technology. Our stack features with multiple AWS EKS cluster, AWS OpenSearch, multiple type of Ingress Kong, ALB Ingress, Nginx Ingress, RDS Aurora, Datadog, Prometheus, Grafana, Dynamic Scaling Strategy from Horizontal Pods AutoScale, Vertical Pods AutoScale, Cluster Autoscale to KEDA and more all in production. We believe in choosing the best tool for the job, and part of your responsibility will be to identify the tools to help us grow at GFG.

What Will You Do

• Operate and improve AWS infrastructure, Kubernetes clusters, CI/CD pipelines, monitoring, alerting, and deployment reliability
• Troubleshoot issues across application, infrastructure, networking, databases, queues, cloud services, and external integrations. Improve Kubernetes resource efficiency through requests/limits tuning, HPA, VPA, KEDA, Cluster Autoscaler, and node right-sizing
• Analyze AWS usage and cost data to identify waste, anomalies, and saving opportunities across EKS, EC2, RDS, S3, NAT Gateway, and more. Build and maintain automation for cost anomaly detection, unused resource cleanup, and rightsizing recommendations
• Develop AIOps platform capabilities: alert ingestion, incident correlation, investigation workflows, and integrations with Datadog, PagerDuty, Slack, Jira, and Kubernetes APIs
• Design dashboards, alerts, and runbooks to make cost, reliability, and operational health visible to engineering teams
• Work closely with engineers and product managers to turn SRE, FinOps, and incident management needs into platform features

Who We Are Looking For

• Strong hands-on experience with AWS services, especially EKS, EC2, RDS/Aurora, OpenSearch, S3, CloudWatch, ALB, NAT Gateway, IAM, and VPC
• Strong experience with Kubernetes operations and resource optimization
• Experience with Terraform and infrastructure-as-code workflows
• Experience with observability tools such as Datadog, Prometheus, Grafana, CloudWatch, or similar
• Experience building automation using Python, Go, TypeScript, or similar languages
• Good understanding of APIs, webhooks, background workers, and event-driven workflows
• Ability to debug production issues across application, infrastructure, database, and networking layers
• Good Linux fundamentals and CI/CD experience
• Ownership mindset, practical decision-making, and clear written/verbal English communication

NICE TO HAVE

• Experience with AWS FinOps tools: Cost Explorer API, Compute Optimizer, CUR, Budgets, Savings Plans, or Reserved Instances
• Experience with platform or internal tooling development (FastAPI, Next.js, PostgreSQL, Redis, Celery, or React)
• Experience integrating with Datadog, PagerDuty, GitHub, Jira, Slack, or OpenSearch APIs
• Experience with AI-assisted operations, LLM integrations, or agent-based workflows
• Experience with security hardening, IAM least privilege, secrets management, and compliance practices

What We Offer You

• The unique opportunity to have a serious impact on a growing organisation
• A dynamic working environment shaping the face of fashion e-commerce in growth markets
• Work closely with a global talent pool with international mindset
• #1 IT company to work for in Vietnam in 2021
• Best practice scaled agile engineering
• Amazing office and great culture! Massage chairs, table tennis, video game room, quarterly team events, yearly company trip, end of the year party
• Hybrid working environment and work from home set up allowance
• Clear career progression plan and support
• Macbook or laptop when you start
• Social insurance, medical insurance & AON insurance
• 13th month salary
• 15 days of annual leave, 30 days of sick leave/mental health, 1 day of occasion leave
• Support for Gym membership

Apply today and join GFG in this exciting role shaping the face of fashion e-commerce!

Global Fashion Group embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.