Lead Software Engineer

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

About the Cloud Team and Role:

Rakuten Symphony's Cloud Business Unit provides a highly scalable Kubernetes based platform that provides secure distributed storage, networking and compute capabilities for next generation applications. Our business is diverse and growing across Telecommunication, Enterprise, and Retail Customers in the Far East, EMEA, and Americas. Our engineering team is diverse spanning US, Singapore, Japan, and Korea. To develop world-class cloud native Kubernetes platform.

Mandatory Skills:

• Cloud Infra Development.
• System Programming - Python, Golang
• OS Linux.
• Kubernetes.

Job Responsibilities :

• Design and Develop core components of the orchestration stack which is responsible for production 5G deployments and guarantees high performance and high reliability (consider a lot of 9’s)Work in Kubernetes CSI, CRI and CNI layers.
• Design and develop application lifecycle workflows required for running production-grade networking applications on Kubernetes.
• Design and develop features required for application deployment, management, upgrades, backups, etc.
• Handle customer issues/escalations in a timely manner and provide RCA/workaround/fixes as expected.
• Design, develop and maintain licensing features required for the product. Build tools to provide insights based on licensing data.
• Provide application lifecycle features independent of their mode of deployment, viz. Robin bundles, Helm charts, operators, Kubernetes yamls.
• Design, develop and maintain pod/storage planning in the cluster to make best use of available resources while considering application needs.
• Understand various Kubernetes features and come up with a strategy about how to best integrate with those features.
• Provide the content to the documentation team about various product features.

Minimum Qualifications :

• Computer Science Bachelor’s 4+ or Master’s degree
• Have 4+ years of experience in relevant areas
• Skilled in Go, Python, C++, Rust, or similar languages
• Expert in system design and distributed systems
• Have in-depth knowledge of Kubernetes stack.
• Very strong in debugging distributed systems issues.
• Deep understanding of systems, operating systems
• Familiarity with relational and NoSQL databases
• Having experience working with Kubernetes AND C or Go or RUST, public clouds, or contributing to Kubernetes is a bonus!

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.