Emerging Travel Group
Remotejobs · Posted yesterday
Junior Integration Launch Specialist
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Indexed description
Job responsibilities
- Supporting partner API integrations during onboarding and launch;
- Consulting partners and commercial stakeholders on API functionality;
- Handling requests coming through the ticketing system;
- Validating the quality of partner integrations;
- Logging information about integrating partners;
- Conducting Zoom/Google Meet calls with partners;
- Working with API logs and troubleshooting errors;
- Escalating requests to other teams when needed;
- Maintaining and updating the knowledge base.
Requirements
- At least 1 year of experience in API technical support (2nd–3rd line support)
OR experience with API integrations, launch, and support of API clients;
- Time management, strong communication skills, proactivity, and willingness to learn;
- Confident experience working with APIs and Postman;
- Ability to persuade and influence stakeholders;
- Basic understanding of API integration design principles;
- Ability to read logs in JSON and XML formats;
- Understanding of CRUD principles;
- Ability to work with Google Docs;
- Ability to handle cross-functional / adjacent project tasks;
- English level B2 or higher (both written and spoken).
Preferred Skills:
- Experience with SQL, Grafana, and Kibana;
- Experience working with project-based tasks;
- Strong communication skills.
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/junior-integration-launch-specialist-emerging-travel-group
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