IT Request Processing Technician #283

Summary

The Senate Sergeant at Arms is seeking an IT Request Processing Technician #283. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Duties

• Processes and tracks Technology Catalog Orders. Creates Purchase Orders and Purchase Requisitions and approves invoice. Changes and track Orders (Purchase Order Modification). Creates Contract Orders & Modifications (SharePoint, IQ, Scheduling, Web Design etc.) and forwards Purchase Orders with contract documentation to vendor. Manages and coordinates the Studios Senate Media Centers (Democratic & Republican Recording Studios). Manages and coordinates SAA Office Automation Orders. Other duties as assigned.

Qualifications

Other Duties/ Responsibilities Initiate POs for Senate IT approved equipment. Assist customers with purchases of non-standard IT equipment. Required Work Experience 1-2 years. Required Special Skills/ Knowledge As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Effective communication. Work experience with ServiceNow, Asset Management and Excel. Desired Qualifications Experience creating purchase orders; billing and invoicing knowledge. Effective problem-solving skills with a high attention to detail. Able to prioritize multiple tasks while effectively managing daily workflow. Able to be a problem solver, handling sensitive situations and customer needs. Able to be an effective team player while working in a remote climate. Working Conditions No exceptional physical demands.

Education

High School Diploma, GED.

Evaluations

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

How to apply

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

What to expect next

Qualified candidates will be contacted directly.

Required documents

Subject to background/security investigation.

Other information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email [email protected] with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.