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Reedcouk · Posted yesterday
Service Designer
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Indexed description
Service Designer | Public Sector Digital Services
Rate: Up to £450/day
IR35: Inside IR35
Location: Largely remote, with occasional travel to Leeds
Contract: 6 months
Start: ASAP
We are supporting a consultancy partner delivering a major public sector digital transformation programme and are looking for an experienced Service Designer to join a multidisciplinary team.
Working alongside User Researchers, Product Managers and Delivery teams, you'll help shape user-centred digital services, ensuring they are accessible, evidence-led and aligned to best practice.
What you'll be doing- Design end-to-end user journeys across complex digital services
- Facilitate workshops with stakeholders and delivery teams
- Produce service blueprints, journey maps and design artefacts
- Collaborate closely with User Researchers, Content Designers and Developers
- Apply user-centred design principles throughout delivery
- Support discovery, alpha and beta activities where required
- Previous Service Design experience within UK Government or Healthcare
- Strong user-centred design capability
- Experience working within agile multidisciplinary teams
- Workshop facilitation and stakeholder engagement
- Journey mapping and service blueprinting
- Designing accessible digital services
This is an excellent opportunity to join a long-running public sector programme delivering services with real user impact.
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