Ericsson
Builtin · Indexed 2026-07-14
Customer Support Engineer
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Indexed description
Ericsson Customer Support Engineer 10 Hours AgoSaved In-Office Plano, TX, USA Mid level Mid levelCloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)Provide Level 2 RAN support: troubleshoot incidents, isolate faults, apply fixes and parameter changes, perform root-cause analysis, use AI/analytics and diagnostics, and develop automation (scripts, playbooks) to improve operations and meet SLAs.Top Skills: 5G RanAi-Based Analytics ToolsDiagnostic ToolsLogs/Counters/TracesLtePythonShellTicketing Systems
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