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WHOOP Builtin · Indexed 2026-07-14

Director, Enablement Excellence- Member Services

Boston, MA, USA 130K-175K Annually

Builtin
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WHOOP Director, Enablement Excellence- Member Services 22 Hours AgoSaved Easy Apply Hybrid Boston, MA, USA Easy Apply 130K-175K Annually Expert/Leader 130K-175K Annually Expert/LeaderFitness • Hardware • Healthtech • Sports • WearablesLead Enablement Excellence for Membership Services, building knowledge, training, and quality programs that leverage AI and automation to improve member experience, tooling, KPIs, and team performance. Oversee knowledge content, AI support agent, LMS and QA systems, and mentor senior leaders while partnering cross-functionally to align tools and processes with business goals.Top Skills: Ai Servicing SolutionsAi Support AgentAi-Powered Coaching SystemsAutomated Qa PlatformsAutomated Quality ManagementKnowledge BasesLms

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