Director, CX Business Systems
Indexed description
Braze Director, CX Business Systems 47 Minutes AgoSaved Easy Apply Hybrid Austin, TX, USA Easy Apply 184K-275K Annually Expert/Leader 184K-275K Annually Expert/LeaderMarketing Tech • Mobile • SoftwareLead a team of Business Systems Analysts and Technical Program Managers to define and execute the CX technology roadmap. Own CX systems lifecycle, vendor relations, AI adoption, integrations, data alignment with analytics, governance, and delivery excellence to drive operational efficiency across Post Sales and CX functions.Top Skills: AIApi ManagementBrazeaiBusiness IntelligenceCertiniaData WarehousingGainsightIntegrationsReporting ToolsRocketlaneSalesforce Customer Experience CloudSalesforce Service CloudSearchunifySupportlogic
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