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Braze Builtin · Indexed 2026-07-13

Director, CX Business Systems

New York City, NY, USA 184K-275K Annually

Builtin
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Indexed description

Braze Director, CX Business Systems 47 Minutes AgoSaved Easy Apply Hybrid New York City, NY, USA Easy Apply 184K-275K Annually Expert/Leader 184K-275K Annually Expert/LeaderMarketing Tech • Mobile • SoftwareLead a team of Business Systems Analysts and Technical Program Managers to define and execute the CX technology strategy and roadmap. Oversee full lifecycle of CX systems, vendor relationships, AI adoption, data integrations, governance, and cross-functional delivery to drive operational excellence for post-sales functions.Top Skills: Api IntegrationsBrazeaiBusiness IntelligenceCertiniaData WarehouseGainsightReporting ToolsRocketlaneSalesforce Customer Experience CloudSalesforce Service CloudSearchunifySupportlogic

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