UX Design Lead

Minimum Requirements

• Must be proficient designing and prototyping within Figma.
• Must have 6+ years working as a senior or lead designer within a corporate setting.
• Experience working on highly transactional responsive web-based experiences (desktop/mobile).
• Must have experience leading a complex project with multiple stakeholders from start to finish.
• Must have understanding of entire Human Centered Design process and role of usablility testing.
• Must have a portfolio demonstrating experience designing marketing, brand, or content sites.

Mindset

• You are a storyteller who can articulate concepts through verbal, written, and visual communication.
• You believe design can be a strategic tool, a powerful process, and a differentiating deliverable.
• You are a collaborative, flexible, and accountable for delivery all at once.
• You are a Systems Thinker that advocates for holistic, consistent, and scalable solutions.
• You are a self-starter who is always upskilling and looking for new tools and techniques.
• You are a proactive problem solver who volunteers to help, educate, and support others.
• Willingness to be hands on within a fast-paced environment who doesn’t sacrifice quality.

Projects

SummaryWe are seeking a UX Design Lead to join our growing UX team. This person will lead design discovery, experience strategy, and the UX vision for various ecommerce features and experiences. This is a highly visible role and an amazing opportunity for an ambitious design leader to make a name for themselves with the leadership team and across the organization.

Key Responsibilities

• Lead design discovery, experience strategy, and a UX vision for various ecommerce features and experiences.
• Plan for evolutionary improvements that actualize the larger vision over time.
• Partner with research, product, development, brand, and content teams to create rich, on-brand, narratives & experiences.
• Present customer insights, experience strategies and designs to various levels of leadership.
• Relentlessly simplify and distill complex customer journeys into intuitive product experiences.
• Lead cross-functional teams through the design discovery process using design thinking.
• Partner with cross-functional teams to define, develop, and test best-in-class user experiences.
• Support several leadership level goals across organization in an agile fast-paced environment.
• Create customer journeys, process flows, wireframes, and high-fidelity prototypes to effectively communicate design strategies, experience, and detailed interaction behaviors.
• Partner with broader design team in creating new design system components and guidelines.
• Partner with research in conducting user research and ability to conduct self-initiated usertesting.
• Familiarity with AI-enabled design tools and emerging digital experience trends.

Preferred Qualifications

• Experience working on large-scale travel, retail, and/or e-commerce experiences.
• Experience working with visual design, interaction design, gesture-based interactions, and motion design.
• Experience designing for multiple devices and creating a unified experience across the ecosystem.
• Experience working with cross-functional research, design, product, and engineering teams.
• Graduated with a Bachelor's degree in HCI, Interaction Design, or equivalent work experience.