Brand Experience Design Manager

Qualifications

Required

• 8+ years of experience in UX, digital design, brand experience, or creative leadership roles.
• Deep expertise in digital design, UX, customer journey optimization, and website experience strategy.
• Proven experience leading large-scale marketing website initiatives and digital brand ecosystems.
• Strong understanding of content strategy, storytelling, information architecture, and customer engagement.
• Expert in Figma for concept development, high-fidelity prototyping, interactive experience design, and AI-assisted design workflows that rapidly bring ideas from concept to validation.
• Experience leading cross-functional teams and influencing senior stakeholders.

Projects

Lead the strategy, design, and evolution of digital brand experiences across marketing websites and key customer touchpoints. This role requires a seasoned Digital Design and UX expert who blends customer-centered design, brand storytelling, content strategy, and creative leadership to deliver engaging, high-impact experiences that strengthen the brand and drive business results.

Key Responsibilities

Digital Experience & UX Leadership

• Lead the design and optimization of digital experiences across marketing websites, campaign destinations, and customer touchpoints.
• Develop customer-centered experiences that balance business goals, brand objectives, and user needs.
• Champion UX best practices, accessibility, content strategy, and conversion-focused design.
• Partner with Marketing, Product, Content, Brand, and Technology teams to deliver best-in-class experiences.

Brand & Creative Leadership

• Ensure digital experiences consistently reflect and elevate the clients brands.
• Collaborate with creative, content, and marketing teams to bring storytelling and brand strategy to life through digital channels.
• Provide creative direction and feedback across design, content, visual storytelling, and experience execution.
• Help shape future-state brand experiences through innovation, customer insights, and emerging trends.

Team Leadership & Collaboration

• Lead, mentor, and develop a high-performing team of designers and UX professionals.
• Foster a culture of creativity, collaboration, innovation, and continuous improvement.
• Influence stakeholders and drive alignment across marketing, product, technology, and executive leadership teams.
• Establish scalable design processes, governance, and quality standards.

Ideal Candidate

• A digital design and UX expert with extensive marketing website experience.
• Brings a strong creative and content-driven background with a passion for storytelling and brand building.
• Thinks strategically while maintaining a deep appreciation for executional excellence.
• Has agency experience and understands how to navigate fast-paced, highly collaborative environments.
• Excels at aligning customer needs, business objectives, and brand vision into impactful digital experiences.
• Passionate about innovation, experimentation, and elevating the customer experience through great design.
• Experience supporting enterprise brands, hospitality, travel, lifestyle, or consumer- facing organizations.
• Familiarity with AI-enabled design tools and emerging digital experience trends.