Client Success Manager

Rundoo Client Success Manager Reposted 22 Hours AgoSaved Hybrid Chicago, IL, USA 117K-130K Annually Mid level 117K-130K Annually Mid levelCloud • Information Technology • Internet of Things • SoftwareOwn a book of live SMB retail clients post‑go‑live to drive retention and adoption. Monitor account health with a stoplight model, run renewals and QBRs, catch and remediate churn risk, manage escalations with Product Support, translate client pain into product feedback, and help build the expansion playbook while partnering with Implementation, Product, and Engineering. In‑office Chicago role.Top Skills: ErpExcelGongGoogle SheetsIntercomSalesforce