Product Owner - Telephony

Product Owner required by an expanding company located in Poole. The Product Owner will take ownership of a Zoom and Unified Communications platform, helping develop and maximise the value of the solution.

Own the roadmap. Shape the future. Drive real business change.

This is a fantastic opportunity for someone who enjoys working with business stakeholders, identifying operational improvements and translating ideas into deliverable product enhancements.

What you'll be doing:

• Own the Zoom product backlog and roadmap, prioritising features that deliver genuine business value.
• Work closely with operational teams to identify inefficiencies, automation opportunities and new capabilities.
• Gather and refine business requirements, producing user stories and clear development priorities.
• Collaborate with Engineering, Infrastructure, IT and third-party vendors to deliver platform improvements.
• Drive adoption, continuous improvement and long-term development of the communications platform.

We're looking for someone with:

• Experience as a Product Owner, Product Manager or Business Systems/Product Analyst. A strong track record of working with business stakeholders to deliver technology improvements.
• Experience managing product backlogs, requirements and roadmaps.
• Excellent communication and stakeholder management skills.
• Exposure to Unified Communications, Contact Centre, Telephony or collaboration platforms (Zoom experience is advantageous but not essential).

This role is not about implementing a new platform-it's about getting the very best from an existing one and ensuring it continues to evolve alongside the business.

If you're passionate about product ownership, business improvement and delivering technology that makes a measurable difference, we'd love to hear from you.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.