Head of Security - Auckland

E pā ana ki a SkyCity | About SkyCity

At SkyCity Auckland, no two days are the same. As the heartbeat of Auckland’s entertainment precinct, we welcome millions of visitors each year across our world-class casino, luxury hotels, restaurants and bars, Sky Tower, and the New Zealand International Convention Centre (NZICC).

We're looking for an exceptional Head of Security to lead the strategic direction, operational excellence, and future evolution of security across our 24/7 precinct. This is a rare opportunity to influence the safety, resilience, and reputation of one of New Zealand’s most complex and dynamic environments.

Mō te Tūranga | About the Role

Reporting to the GM Hospitality – Auckland, you will be responsible for the overall security strategy and operation for SkyCity Auckland, leading a team of approximately 100 security professionals through a leadership group of experienced managers and specialists. You'll oversee a budget of approximately $9M and drive an intelligence-led security model that protects our people, guests, assets, and brand.

This role extends beyond traditional security management. You'll be at the forefront of harm minimisation, emergency preparedness, crisis response, regulatory compliance, and stakeholder engagement, ensuring SkyCity remains a safe and welcoming environment for all.

• Developing and delivering a contemporary security strategy aligned with business objectives and enterprise risk frameworks.
• Leading all security operations across gaming, hospitality, hotels, Sky Tower and NZICC.
• Driving continuous improvement through innovation, data analytics, and emerging security technologies.
• Providing executive leadership during critical incidents and crisis events.
• Building strong partnerships with Police, emergency services, government agencies, regulators, and industry stakeholders.
• Ensuring compliance with all relevant regulatory, gaming, licensing, and security obligations.
• Leading investigations into sensitive and complex matters.
• Creating an engaged, high-performing and inclusive security culture where safety and wellbeing are paramount.
• Supporting major events, VIP and international delegate visits with robust security planning and execution.

Mōu | About You

You are an experienced security leader who thrives in complex, customer-facing environments and can balance operational excellence with strategic thinking.

You'll Bring

• 5–10+ years' experience leading large security teams within complex, multi-site or highly regulated environments.
• Demonstrated success developing and implementing security strategies and operational frameworks.
• Strong experience in investigations, emergency management, crisis response, and business continuity planning.
• Extensive knowledge of modern security systems, technologies, and risk management practices.
• Proven ability to build trusted relationships across executive leadership teams, regulators, law enforcement, and external agencies.
• Understanding of gaming regulation and compliance requirements (highly desirable).
• Exceptional leadership capability with a track record of developing diverse, high-performing teams.
• A current Certificate of Approval (COA) or the ability to obtain and maintain one.

Ngā painga | Benefits

This is a career-defining leadership role where you'll have the opportunity to shape the future of security for one of New Zealand's most recognisable brands.

We Offer

• A senior leadership position with broad organisational influence.
• Exposure to a unique and highly complex operating environment.
• The opportunity to lead large-scale security transformation and innovation initiatives.
• Competitive remuneration and benefits including medical insurance.
• A vibrant, fast-paced workplace

If you're a strategic security leader passionate about protecting people, managing risk, and leading high-performing teams, we'd love to hear from you so apply now and help shape the future of safety and security at SkyCity Auckland.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.