Application Engineer II
Indexed description
The ideal candidate combines strong Oracle Cloud functional and technical knowledge with excellent problem-solving skills and a customer-focused mindset. This position partners closely with Finance, Human Resources, Procurement, Supply Chain, and IT stakeholders to ensure stable, secure, and efficient operations across the Oracle Cloud platform.
Provide Level II support for Oracle Fusion Cloud applications.
- Troubleshoot and resolve incidents, service requests, and production issues.
- Analyze root causes and implement corrective actions.
- Monitor application performance and proactively identify improvement opportunities.
- Support monthly, quarterly, and annual business processes.
- Coordinate issue resolution with Oracle Support and third-party managed service providers.
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