Inside Sales Representative

Inside sales requirements

To succeed as an Inside Sales Representative at Stucco Champions, we expect you to be confident communicating by phone and email, comfortable working with targets, and able to turn conversations into actionable next steps.What we’re looking for

• Strong verbal and written communication skills
• Comfort with sales basics: qualifying leads, handling objections, and closing next steps
• Ability to understand customer needs and translate them into relevant service guidance
• Basic proficiency with CRM tools and data entry (experience with popular CRMs is a plus)
• Strong organization and follow-through for multi-step follow-ups
• Customer-focused mindset and professionalism in every interaction
• Willingness to learn our offerings, processes, and sales approach
• Reliable time management and ability to work toward daily/weekly targets

Soft skills that matter

• Resilience and a positive attitude when leads don’t convert immediately
• Empathy and clarity—explaining options without pressure
• Team collaboration with estimating and service teams

Experience: entry-level candidates are welcome if you can demonstrate strong communication and a willingness to learn a structured sales process.

Projects

At Stucco Champions, we connect homeowners, property managers, and contractors with high-quality stucco solutions through a focused inside sales process. The Inside Sales function supports our growth by converting inbound and outbound leads into qualified sales opportunities and booked estimates. We work closely with our service and project teams to ensure each customer receives accurate information, clear next steps, and a smooth handoff. This role sits at the center of our customer pipeline—helping us maintain responsiveness, improve conversion rates, and deliver a consistent, professional experience from first contact to scheduling.

Inside sales(Perfect English Needed) PST Hours

We are looking for an Inside Sales Representative to drive revenue by managing the sales pipeline from initial contact through conversion. In this role, our goal is to generate qualified opportunities and ensure customers receive timely, accurate guidance.

• Respond to inbound inquiries and follow up on outbound leads promptly
• Qualify prospects (needs, timelines, project scope, decision-makers) and route them appropriately
• Present Stucco Champions services, process, and value proposition in a consultative way
• Schedule calls and estimate appointments with the right internal teams
• Maintain and update CRM records with accurate lead status, notes, and next steps
• Track KPIs such as lead conversion rate, appointment setting rate, and pipeline velocity
• Coordinate with production/estimating teams to address customer questions and set expectations
• Work with management to refine scripts, objections handling, and follow-up sequences
• Deliver clear, professional customer communications (phone, email, and messaging)

Benefits

Bonus based on performance

Desirable but not required

• Prior experience in inside sales, appointment setting, or customer service
• Familiarity with the home improvement, construction, roofing, or exterior services industry
• Experience using sales outreach tools and automated follow-up workflows
• Basic understanding of estimating concepts or project planning (high-level is enough)
• Comfort working with metrics and continuous improvement feedback