SISL Global
Linkedin · Posted 1mo ago
Information Technology Service Management Consultant
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Indexed description
Key Responsibilities
- Design and develop ServiceNow solutions with focus on:
- Service Requests
- Service Catalog (complex, multi-level catalog items)
- Flow Designer / Workflow automation
- Develop and manage integrations using SOAP APIs / REST APIs
- Configure and support:
- Business rules
- Script includes
- UI policies / client scripts
- Create reusable components to reduce customization complexity
- Troubleshoot and resolve production issues across workflows and integrations
- Collaborate with BA, architects, and stakeholders to translate requirements into scalable solutions
- Ensure adherence to:
- ServiceNow best practices
- Security and compliance standards
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