DevOps & Site Reliability Lead-Retail Devops

Must Have Technical/Functional Skills

Technology and Programming (Expert Level)

• Strong proficiency in Java full stack developer
• Object-Oriented programming principles and concepts
• Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
• Knowledge if RESTful API development
• Experience with database like Oracle, DB2, MySQL 
• Proficiency in Payment Switch BASE24 EPS, C++, AS400 and Python is also added advantage

• Must have domain experience on Retail Point of Sale/Payment Systems/Merchandising/Inventory/Logistics area
• Expertise in Microsoft Azure, including:
• Compute (VMs, App Services, Azure Container Apps)
• Containers & Orchestration (AKS, Docker)
• Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers)
• Storage, Azure Key Vault, Azure Monitor, Log Analytics
• Proven experience designing enterprise‑grade, highly available cloud platforms
  

• Advanced experience with Azure DevOps and CI/CD pipeline architecture
• Strong scripting skills (PowerShell, Bash)
• GitOps concepts, branching strategies, release orchestration

• Ownership of platform reliability, resiliency, and performance
• Definition and governance of:
• SLIs, SLOs, SLAs
• Error budgets and reliability metrics
• Advanced observability strategy, designing and implementation:
• Metrics, logs, traces, alerts, dashboards using Dynatrace
• Incident response leadership, RCA facilitation, and long‑term remediation planning
• Experience operating 99.9%–99.99% availability systems
  

• Secure cloud design using Key Vault, managed identities, RBAC
• Cost optimization (FinOps mindset) across cloud infrastructure

• Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes
• Define and enforce SRE standards, best practices, and operating models
• Architect and govern highly available, scalable cloud platforms
• Lead the design and implementation of CI/CD and IaC strategies
• Establish proactive monitoring, alerting, and incident prevention mechanisms
• Own major incident leadership, RCA execution, and corrective action tracking
• Partner with application, security, and architecture teams to build reliability by design
• Drive automation to reduce toil and improve operational efficiency
• Mentor and coach SRE and DevOps engineers across teams
• Influence roadmap decisions with a reliability, scalability, and cost lens

• Discretionary Annual Incentive.
• Comprehensive Medical Cover age: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.