OT Analyst IV

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!

The OT Analyst IV supports Operational Technology equipment used in Operations and ensures the equipment follows industry standards, governmental guidelines, and cybersecurity considerations. This role will provide technical support for operations, engineering, and IT specialty teams in support of the OT equipment. The OT Analyst IV will also be responsible for identifying technology requirements to meet business needs, while demonstrating Information Technology skills to ensure proper handling and support of technical components.

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Responsibilities/Expectations:

• Provides support of OT related field controls and instrumentation systems including technologies such as HMIs, PLCs, DCS, OPC DA, DCOM, Kepware, Modbus or Allen Bradley Control Logix
• Repairs OT related equipment and systems
• Ensures all OT Systems meet technical and cybersecurity standards as described by our policies and as required by governmental agencies
• Enables OT Data acquisition to ensure continuous realtime access, analysis, and the distribution of information across the enterprise
• Cultivates relationships with key OT vendors in addition to operations and engineering teams to drive technology standards while innovating with proposed solutions
• Understands Field Operations, SCADA, Pipeline Control, Measurement, Automation and Telecommunications
• Understanding of MOC, change management and documenting work items for future reference and determining repeat outages
• Other duties as assigned

Education/Years of Experience:

• Required: High School Diploma or GED; a minimum of five (5) years of experience in Field Operations or Operations Technology Support (RTUs, PLCs, Measurement)
• Preferred: Bachelor's Degree in Electrical Engineering, BS Computer Science or equivalent with experience with OT systems including installation, configuration, and support; a minimum of eight (8) years of experience without a bachelor's degree

Other Requirements:

• Demonstrates outstanding organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office and PC skills
• Experience with Field Controls and instrumentation systems
• Solid understanding of Networking topologies and fundamentals
• Experience maintaining OT equipment
• Solid understanding of BI, Database, SQL, and other reporting tools and platforms
• Working knowledge of Cybersecurity tools and systems and their use in protecting OT assets
• Expertise in developing metrics, analytics, and other measures to maintain and improve the operation of key systems
• Ability to work across multiple teams to identify, develop, and implement IT/OT solutions in support of our business areas
• Ability to work with outside resources including vendors, contractors, governmental agencies, and other support teams to deliver strong solutions
• Preferred: Expertise on OT equipment including RTUs, PLCs, and general field controls
• Preferred: Advanced understanding of Networks including Routers, Switches, and firewalls
• Preferred: Experience with cybersecurity technologies as related to operational technology
• Preferred: Strong problem solving skills for use in remediating issues with applications and hardware
• Preferred: Experience leading small to large Automation projects, including installations and upgrades
• Ability to lift up to 25 lbs
• Up to 25% travel

, Provide advanced support of Operational Technology equipment used in Operations in support of the Business. Ensure all OT equipment is compliant with industry standards, governmental guidelines, and cybersecurity considerations. Provide technical support for operations, engineering, and IT specialty teams in support of the OT equipment. Responsible for determining technology requirements to meet business needs, while leveraging Information Technology skills to ensure proper handling and support of technical components.