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The HR Ally Linkedin · Posted 4d ago

Datacenter and Cloud Lead - AUSTRALIA ONLY

Australia

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Indexed description

Role: Datacenter and Cloud Lead

Location: Melbourne, VIC

Experience: 8+ years

Visa: Australia Citizen / PR Holders ONLY

Role Overview

The Datacenter and Cloud Lead is responsible for end-to-end ownership of cloud (AWS & Azure) and on-premises platforms ensuring availability, performance, security, and optimization of cloud services. The role drives acting as the primary interface for customer stakeholders and escalations.

Key Responsibilities

A. Service Delivery & Operations

  • Own BAU cloud operations across all workloads of Cloud (AWS & Azure) and on-premises environments
  • Ensure high availability, performance, and resilience of infrastructure platforms
  • Manage incident, problem, and change management
  • Drive adherence to SLA/KPI commitments and service reporting
  • Ensure proactive monitoring, event correlation, and alert response
  • Drive continuous improvement and automation initiatives
  • Own Backup and Disaster Recovery (DR) strategy and execution
  • Conduct DR drills and ensure readiness

B. Governance & Escalation Management

  • Act as single point of ownership for all infrastructure related escalations
  • Lead P1/P2 incident bridges and customer communications
  • Ensure structured escalation processes and timely resolution
  • Provide governance reporting (weekly/monthly forums)

C. Cloud Engineering & Architecture

  • Lead cloud design, architecture validation, and deployment strategies
  • Drive cloud migration, modernization, and transformation initiatives
  • Oversee automation, DevOps, and infrastructure-as-code practices

D. Security & Compliance

  • Ensure cloud and on-premises environments comply with:
    • Security policies
    • Vulnerability remediation SLAs
    • Regulatory/audit requirements
  • Drive cloud and on-premises security posture improvements and remediation actions

E. Stakeholder Management

  • Act as primary interface with customer cloud stakeholders
  • Provide strategic guidance and advisory on cloud roadmap
  • Participate in governance calls, steering committees, and audits

Key Skills & Expertise

  • Strong hands-on experience in AWS, Azure, Windows, Active Directory and VMWare environment
  • Expertise in:
    • Cloud architecture & migration
    • DevOps (CI/CD, IaC – Terraform)
    • Active Directory Domain architecture and depended services
    • VMWare infrastructure
  • Understanding of:
    • ITIL processes
    • Security & compliance frameworks

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