Site Reliability Engineer

Job Title: Site Reliability Engineer

Job Location: Lake Buena Vista Florida 32830 (hybrid)

Job Duration: 22 months (~ 1 year and 10 months) Contract

About the Role & Team

The Lead Site Reliability Engineer will report to the Sr. Manager, Generative AI Engineering and play a key role in guiding the JedAI team’s cloud infrastructure and generative AI platform reliability strategy.

You will lead infrastructure strategy across multi-cloud environments (GCP, AWS, and Azure) supporting our Generative AI and Conversational Experience platforms. You’ll modernize and manage applications including LiteLLM, Open Web UI, Archestra, Arize AX, and support back-end systems like Kafka, PostgreSQL, Redis, Vault, MongoDB, and n8n, ensuring they meet our internal UI and security standards.

What You Will Do

• Define and implement the overall mobile architecture, including backend integration, and data management.
• Lead the development of new features and functionalities, ensuring alignment with business requirements and user needs.
• Collaborate with cross-functional teams (design, product, backend) to ensure seamless integration and optimal user experience.
• Develop and maintain technical documentation, including architecture diagrams, design specifications, and coding standards.
• Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
• Stay abreast of emerging technologies and trends in mobile development, identifying opportunities for innovation and improvement.

Basic Qualifications:

• 7+ years of SRE, DevOps, or platform engineering experience.
• Expert in Kubernetes operations, cluster scaling, and Helm-based configuration management.
• Advanced knowledge of Terraform and Harness for automated deployment and configuration.
• Proven experience managing multi-cloud services on GCP, AWS, and Azure.
• Strong scripting in Python, Bash, and YAML for automation and reliability workflows.
• Experience with PostgreSQL, Redis, Kafka, MongoDB, and Vault in production environments.
• Proficiency in CI/CD orchestration technologies (Harness, GitHub Actions, GitLab, Jenkins, and Azure DevOps) with deployment automation, feature flags, and observability.
• Self-motivated with strong leadership ability in Agile/Scrum environments; ability to set technical direction and mentor peers.
• Strong written communication skills; particularly in clearly explaining technical topics to less-technical audiences.
• Outstanding troubleshooting and diagnostic skills across distributed systems.
• Deep understanding of system security, identity management, and data protection compliance models

Note: Only local candidates with a valid work visa who are comfortable working on a W-2 basis will be considered.