Site Reliability Engineer

We're hiring on behalf of a Haystack partner!

The Role

• Provide second-line support for mission-critical applications within a national payment infrastructure.

• Support live production environments, including participation in a 24/7 on-call rota.

• Deliver hotfixes, tooling improvements, and system housekeeping to enhance reliability.

• Contribute to application design, delivery, and technical consultancy within a cross-functional Scrum team.

• Manage and implement changes, releases, and fixes in line with governance processes.

• Support and maintain Disaster Recovery (DR) capabilities, including testing and risk management.

What You'll Need

• Proven ability to troubleshoot complex systems under pressure in financial services or payment environments.

• Experience with ITIL practices, change, and release management.

• Familiarity with Agile methodologies and team-based delivery.

• Strong communication, organization, and time management skills.

• A passion for production support, diagnostics, and reliability engineering.

• A proactive, self-driven mindset with a commitment to continuous learning.

What's On Offer

• Competitive annual salary.

• Opportunity to work on mission-critical payment infrastructure.

• Collaborative and supportive team environment.

• Role includes participation in iterative, agile deployments.

Apply via Haystack today!