SAP Site Reliability & Observability Engineer

Are you passionate about improving application reliability, observability, and production stability? We're looking for a Site Reliability Engineer to help build and enhance enterprise monitoring, automation, and incident response capabilities across a large-scale SAP ecosystem.

In this role, you'll partner with application teams, infrastructure engineers, and business stakeholders to improve system health, reduce downtime, and deliver proactive operational insights through modern observability practices.

What You'll Do

• Design and implement enterprise monitoring and observability solutions using Dynatrace, Splunk, and related technologies.
• Build actionable dashboards, alerts, and operational reporting that improve visibility across critical SAP applications.
• Correlate logs, metrics, and traces to rapidly identify and resolve production issues.
• Develop synthetic monitoring, automated health checks, and proactive validation of critical business processes.
• Monitor and support SAP platforms including S/4HANA, EWM, Fiori, Commerce Cloud, SAP Integration Suite (CPI), and EDI integrations.
• Participate in major incident response, root cause analysis, and post-incident reviews to drive continuous improvement.
• Troubleshoot distributed applications across infrastructure, integration, and application layers.
• Automate repetitive operational tasks and improve platform reliability through engineering best practices.
• Partner with cross-functional teams to improve availability, performance, and operational excellence.

What We're Looking For

• 3–5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or Production Support.
• Experience supporting enterprise applications in production environments.
• Hands-on experience with Dynatrace, Splunk, SAP Cloud ALM, or other enterprise observability platforms.
• Experience developing monitoring, alerting, dashboards, or synthetic monitoring.
• Working knowledge of SAP technologies such as S/4HANA, EWM, Fiori, Commerce Cloud, or SAP Integration Suite (CPI).
• Strong troubleshooting skills across distributed applications and integrations.
• Experience with incident management, production support, and root cause analysis.
• Understanding of SRE concepts including SLIs, SLOs, automation, observability, availability, and continuous service improvement.
• Excellent communication and collaboration skills.

Preferred Skills

• Site Reliability Engineering (SRE)
• SAP S/4HANA
• SAP EWM
• Dynatrace
• Splunk
• SAP Cloud ALM
• SAP Fiori
• SAP Integration Suite (CPI)
• Incident Management
• Root Cause Analysis
• Synthetic Monitoring
• Production Support
• Automation
• DevOps

If you're excited about building reliable, highly available enterprise platforms while leveraging modern observability tools and SRE practices, we'd love to connect.