AWS SysOps Engineer

AWS SysOps Engineer

Jacksonville, FL

Responsibilities

• Monitor and maintain SaaS environments to ensure optimal performance, availability, and stability.
• Perform routine health checks, upgrades, and preventative maintenance activities while identifying and addressing system bottlenecks and data inconsistencies.
• Independently investigate and resolve operational issues and system errors, while assisting with major incident response efforts, documentation, and post-incident reviews.
• Partner with security and compliance teams by gathering audit artifacts, providing access records and logs, and implementing remediation actions when needed.
• Work alongside customer support and sales teams to troubleshoot customer-facing issues through environment analysis and log investigation.
• Develop and maintain automation scripts using Shell or Python to streamline recurring tasks and improve operational efficiency.
• Participate in an on-call rotation and provide timely support for production incidents and service disruptions.

Qualifications

• Bachelor's degree in Computer Science or a related technical discipline.
• Experience supporting Kubernetes environments, including familiarity with Pods, Services, Deployments, and common troubleshooting practices.
• Working knowledge of technologies such as Nginx, MySQL, Redis, and Kafka, with the ability to perform basic configuration and issue resolution.
• Proficiency with Shell scripting and/or Python for automation and operational support.
• Familiarity with AWS services including EC2, RDS, S3, VPC, and IAM; experience with EKS is a plus.
• Exposure to infrastructure automation tools such as Ansible or Terraform is preferred.
• Strong problem-solving abilities, communication skills, and the ability to work effectively in a team-oriented environment.
• Willingness to participate in an on-call rotation and respond to critical production issues as needed.

If you enjoy solving complex operational challenges, automating repetitive processes, and contributing to the reliability of mission-critical SaaS platforms, we'd love to hear from you.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Requirements

On-Site