Principal Engineer DevOps

About Timo

Launched in 2015, Timo pioneered digital banking in Vietnam with a mission to make banking faster, simpler, and more accessible.

Today, as part of one of Southeast Asia’s leading digital financial services platforms, Timo is building secure, scalable, and customer-first digital banking experiences for millions of users across Vietnam.

We are looking for curious minds and driven talents from fintech, digital banking, and technology companies who are excited to move fast, build meaningful products, and help shape the future of banking in Vietnam.

About the Role

We are looking for a Principal Software Engineer, DevOps, to define and drive the infrastructure and delivery foundations behind Timo's digital banking platform.

In this role, you will own Timo's DevOps strategy, building and scaling the infrastructure, CI/CD pipelines, and operational practices that power our production, QA, and development environments. You will set the technical direction for reliability, deployment, and cloud efficiency.

You will report to the Head of Engineering.

What You Will Do

• Define and drive Timo's DevOps strategy: infrastructure, deployment, observability, and cloud efficiency
• Architect and maintain stable, secure, and efficient infrastructure across production, QA, and development environments
• Lead CI/CD and GitOps practices from build, packaging, and deployment pipelines through to continuous improvement
• Drive DORA metrics improve lead time for changes, deployment frequency, time to restore service, and change failure rate
• Standardize Infrastructure as Code practices: Terraform, Ansible, Packer across Timo's engineering teams
• Partner with Engineering, Security, and Compliance to ensure infrastructure meets banking-grade reliability and security requirements
• Optimize cloud costs while ensuring scalable, performant infrastructure
• Mentor senior engineers and help drive adoption of DevOps best practices across the organization

What We Are Looking For

Experience

• 8+ years in DevOps, SRE, or Infrastructure Engineering, with prior experience in a Principal, Staff, or technical leadership role
• Proven track record of operating production systems at scale, ideally in fintech, banking, or another regulated environment
• Experience driving infrastructure strategy and standards across multiple engineering teams

Skills & Expertise

• Deep expertise in container orchestration, Kubernetes, Docker, Helm
• Strong experience with CI/CD and GitOps: GitLab CI/CD, ArgoCD, Helm Charts/Helmfile
• Hands-on with Infrastructure as Code: Terraform, Ansible, Packer
• Experience with public cloud platforms: AWS preferred
• Proficient in scripting and automation: Bash, Python (or Go/Java for tooling)
• Strong understanding of observability: logging, tracing, and monitoring
• Familiarity with secrets management (HashiCorp Vault) and infrastructure security best practices
• Experience supporting databases and messaging systems at scale
• Professional working English: Collaboration with Timo's local and Kredivo's regional teams

Attributes

• Builds influence through technical credibility, not authority
• Pragmatic: balances long-term architecture with short-term delivery
• Comfortable shaping direction in ambiguous, fast-moving environments
• Strong sense of ownership and operational rigor: you treat reliability as a first-class engineering concern

Bonus Points

• Experience in fintech, banking, or other regulated industries
• Hands-on with cloud cost optimization at scale
• Background in Platform Engineering, SRE, or DevEx teams

Why Join Us

• Define the infrastructure foundations behind one of Vietnam's leading digital banks
• Work alongside Kredivo Group's regional DevOps and Platform Engineering teams (Vietnam, Indonesia, Singapore)
• Set the technical bar for how Timo builds, deploys, and operates at scale
• Hybrid model: 4 days HCMC office, 1 day work from home