IOC Systems Specialist

IOC Systems Specialist

Onsite | M-F 8 hr shifts (rotating on call)

Optomi, in partnership with a leading AI cloud infrastructure organization, is seeking an IOC Systems Specialist to join their growing operations team in Fort Worth, TX. This role will provide Tier 2 operational support for high-performance computing (HPC) cloud environments focused on large-scale AI training and inference workloads. The ideal candidate will have hands-on experience supporting HPC infrastructure, Kubernetes environments, Slurm workload management, and enterprise storage platforms such as WEKA and VAST. This individual will play a key role in maintaining system stability, troubleshooting complex incidents, and supporting mission-critical infrastructure within a 24x7 IOC/NOC environment.

What the Right Candidate Will Enjoy:

• Working with cutting-edge AI and HPC infrastructure technologies!
• Supporting large-scale GPU cluster environments!
• Exposure to advanced Kubernetes, cloud, and storage technologies!
• Opportunities to contribute to operational improvements and automation initiatives!
• Joining a fast-growing organization focused on sustainable, renewable-powered AI infrastructure!
• Collaborative environment with strong technical leadership and growth opportunities!

What Type of Experience the Right Candidate Has:

• 2–5 years of experience supporting or operating HPC clusters in production environments
• Strong operational experience with WEKA and VAST storage platforms
• Hands-on experience with Kubernetes administration and troubleshooting
• Experience supporting Slurm workload manager environments
• Familiarity with HPC monitoring, observability, and alerting platforms
• Experience performing incident response and root cause analysis in complex systems
• Understanding of cloud platforms such as AWS, Azure, or GCP
• Knowledge of HPC networking and storage technologies, including InfiniBand and high-throughput interconnects

Responsibilities of the Right Candidate:

• Provide Tier 2 operational support for HPC cloud infrastructure environments
• Monitor, troubleshoot, and resolve incidents involving Kubernetes, Slurm, storage, networking, and cloud systems
• Serve as an escalation point for Tier 1 support teams
• Perform root cause analysis and coordinate with engineering teams on permanent resolutions
• Execute operational changes, upgrades, patching, and maintenance activities
• Maintain and improve operational documentation, runbooks, and knowledge base articles
• Support monitoring and observability tooling to proactively identify system issues
• Assist with operational readiness and production support for new HPC capabilities
• Mentor junior operations staff and support continuous service improvement initiatives
• Participate in on-call rotations and major incident response activities

Job Must Haves:

• Must have hands-on experience with WEKA and VAST storage environments
• 2–5 years supporting HPC clusters in production or IOC/NOC environments
• Working knowledge of Kubernetes
• Operational experience with Slurm workload manager
• Familiarity with HPC monitoring and observability tooling
• Experience with incident response and root cause analysis
• Understanding of AWS, Azure, or GCP cloud platforms
• Knowledge of HPC networking and storage infrastructure
• Ability to work onsite in Fort Worth on a rotating 12-hour shift schedule

Nice to Have Skills:

• Bare-metal Kubernetes experience
• Relevant certifications such as CKA/CKAD, RHCSA, Linux+, ITIL, or Server+
• Experience with GPU or HPC vendor technologies
• Experience supporting AI or large-scale compute environments
• Automation or scripting experience