System Engineer (all genders)

CNS-Solutions & Support GmbH was founded in 2004 and is a 100% subsidiary of Frequentis. We develop process-supporting and integrated software solutions for use in safety-critical environments in Europe and selected regions worldwide in the domains of Maritime, Public Transport, Defence, Public Safety and Air Traffic Management.

For this role, we expect fluent written and spoken German and English skills – additional languages are considered a plus.

We work in a hybrid setup: from our office in Vienna as well as remotely from home – within Austria and beyond.

Key Tasks

• Commissioning & Operations: Installation, integration and go live of our software solutions in Vienna and directly at customer sites.
• Team & Project Coordination: Close collaboration with the project and development teams during implementation, acceptance and maintenance phases.
• Planning & Updates: Technical planning and execution of installations, test phases as well as release and update cycles during ongoing operations.
• System Customization: Configuration tasks and installation of new software releases at customer sites.
• Support & Analysis: Incident and problem analysis, 3rd level support as well as on call duty as required.
• Documentation & Training: Creation of technical documentation and delivery of customer trainings.
• Continuous Improvement: Contribution to the technical evolution of our systems with a focus on architecture, stability and security.
• Demos & Presentations: Setup and maintenance of demo systems for customer presentations and trade fair appearances.

• Education & Experience: Technical education with a focus on software engineering and several years of relevant professional experience in IT or industry as a System Engineer.
• Work Style & Mindset: Strong social skills, enjoyment in solving technically and organizationally complex situations, and a pronounced hands on mentality.
• Communication: Confident and professional communication with a wide range of internal and external stakeholders.
• Project Lifecycle: Experience in delivering complex, long term software projects across the entire lifecycle – from initial development to maintenance and evolution.
• Containers & Platforms: Experience with container based deployments (e.g. Podman, Docker, Kubernetes).
• Automation: Hands on experience with deployment automation using Ansible or comparable technologies.
• Linux & Scripting: Solid Linux knowledge including shell scripting.
• Monitoring & Operations: Experience with monitoring, operations and deployment tools such as Grafana, Prometheus or Zabbix.
• Networking Fundamentals: Solid basic knowledge of networking technologies.
• Nice to have: Knowledge of scripting languages such as Python and experience with databases like PostgreSQL, Cassandra or OpenSearch.

The company places great emphasis on usability, configurability and clarity of its solutions, which are designed for effective collaboration between humans and systems. CNS-Solutions works with international customers and strives for long-term, sustainable partnerships.

Benefits

Flexible working hours and home office options

Professional and personal development through training and e-learning (e.g. O’Reilly)

Annual Vienna public transport pass

Job bike

Innovative working environment with the benefits of a globally operating tech group

Attractive compensation package including bonuses

Company events

Health care and occupational physician

Canteen / company restaurant

Modern IT equipment (laptop, smartphone)

Workation