Server Infrastructure Engineer

Job Description:

Hybrid On-Site Dearborn MI 4 Days

12+ Month Contract

$35-65/HR

Notes from the MSP:

Seeking an experienced Server Infrastructure Engineer to join our global IT organization. This role is responsible for the design, implementation, support, and optimization of enterprise server infrastructure across a global environment. The ideal candidate will possess deep expertise in server hardware, out-of-band management technologies, firmware lifecycle management, automation, and infrastructure engineering.

Key Responsibilities:

• Provide advanced L3 support for complex server hardware issues.
• Perform root cause and forensic analysis.
• Manage enterprise server platforms including HPE, Dell, and Lenovo.
• Lead automation initiatives utilizing PowerShell, Python, Ansible, REST APIs, and Redfish.
• Oversee firmware governance, hardware testing and certification.
• Support server design, virtualization, and hybrid/cloud infrastructure solutions.
• Drive monitoring and capacity planning efforts using Dynatrace and Netcool.
• Support security initiatives including SSL certificate deployment and MFA implementation.
• Contribute to enterprise architecture roadmaps.
• Lead technical projects, mentor team members, and establish infrastructure best practices.

• Enterprise server hardware expertise (HPE, Dell, Lenovo)
• Out-of-band management technologies (iLO, iDRAC, OneView, OpenManage)
• Windows and Linux server administration
• PowerShell, Python, Ansible, and infrastructure automation
• REST API and Redfish integration
• Firmware lifecycle management and hardware testing
• TCP/IP networking, DNS, DHCP, and routing
• Virtualization, storage, and containerization technologies
• Dynatrace and Netcool monitoring platforms
• Strong troubleshooting, documentation, and technical leadership skills

• Active Directory, Azure, GCP, and Kubernetes
• SAN and distributed storage technologies
• SSL certificate management and MFA solutions
• ServiceNow, BMC, and JIRA
• Performance tuning and capacity planning
• AI-driven automation and operational efficiencies

• 10+ years of server infrastructure or systems engineering experience
• Minimum 5 years supporting enterprise-scale environments
• Associate degree or equivalent work experience required; Bachelor’s degree preferred

Please note that this position requires candidates to work onsite four (4) days per week at various Ford laboratory locations as needed.

JD:

Server Infrastructure Engineer

Position Overview

We are seeking an experienced Server Infrastructure Engineer to join our global IT team. This role requires strong technical expertise in server hardware, out-of-band (OOB) management, firmware operations, automation, infrastructure engineering, and enterprise systems design.

The ideal candidate will operate with a high degree of independence, take ownership of complex technical initiatives, provide technical leadership and guidance to peers, and contribute to architecture-level discussions and strategic infrastructure decisions.

Key Responsibilities

Advanced Support & Troubleshooting

• Provide Global L3 hardware support and perform in-depth root cause and forensic analysis for complex server issues.
• Serve as a Subject Matter Expert (SME) for:
• Out-of-band (OOB) management technologies including:
• HPE iLO
• HPE OneView
• HPE COM
• Dell iDRAC
• Dell OpenManage Enterprise
• Enterprise server platforms including:
• HPE
• Dell
• Lenovo
• Independently resolve complex, cross-system technical issues with minimal oversight.

• Lead scripting and automation initiatives to streamline server deployment, configuration, and management.
• Design and maintain automation solutions using the Redfish API for:
• Server discovery
• Configuration profile management
• BIOS updates
• Firmware lifecycle management
• Develop and maintain automation using:
• Python
• PowerShell
• Ansible
• REST APIs
• Guide application owners in automating application testing and certification processes.
• Own firmware update methodologies and firmware version management for assigned global server fleet segments.
• Identify opportunities to improve automation coverage and firmware management practices across the organization.

• Design and deliver resilient server solutions.
• Lead Failure Mode and Effects Analysis (FMEA) testing initiatives.
• Manage server and component testing, including:
• Planning
• Execution
• Results analysis
• Lead hardware-related projects such as:
• SSL certificate deployment across the server fleet
• Multi-Factor Authentication (MFA) initiatives
• Identify, troubleshoot, and resolve systemic hardware issues while recommending long-term corrective actions.

• Create and maintain comprehensive:
• OOB management standards documentation
• User documentation
• Operational procedures
• Establish and promote infrastructure best practices.
• Contribute to team-wide technical standards.
• Review and improve existing documentation for accuracy, completeness, and consistency.

• Design, implement, and maintain enterprise server environments and hybrid/cloud infrastructure solutions that support business operations.
• Research, design, and implement infrastructure solutions for internal customers, including:
• Containerization
• Kubernetes orchestration
• On-demand scaling solutions
• Design and configure secure virtualized environments aligned with enterprise architecture standards, including:
• Virtual machines
• Virtual networks
• Distributed storage systems
• SAN
• HDFS
• SSD-based storage
• Contribute technical expertise to enterprise architecture roadmaps and infrastructure blueprints.

• Design, implement, and refine enterprise monitoring solutions using:
• Dynatrace
• Netcool
• Ensure systems are:
• Properly configured
• Running efficiently
• Secure and observable
• Monitor and analyze resource utilization, including:
• CPU
• Memory
• Storage
• Network traffic
• Utilize Dynatrace, Netcool, and related tools to prevent capacity issues and optimize operational costs.
• Configure and maintain Dynatrace dashboards to:
• Monitor hardware firmware versions
• Detect firmware drift from approved versions
• Proactively identify performance bottlenecks.
• Lead capacity planning efforts based on usage trends, forecasting, and analytics.

• Mentor and guide team members while fostering a culture of technical excellence.
• Lead technical knowledge-sharing sessions.
• Support continuous learning and professional development across the team.
• Independently lead technical projects and initiatives.

• Hardware Experience
• Computer Hardware Expertise

• Server Administration
• Ansible
• Server Support
• PowerShell

Required Experience

• 10+ years of experience in:
• Server Infrastructure
• Systems Engineering
• Related IT disciplines
• Minimum of 5 years supporting enterprise-scale environments.

• Associate Degree or equivalent work experience.

• Deep knowledge of x86 server hardware, including:
• CPU architecture
• Bus architecture
• Expansion cards
• Hardware diagnostics and troubleshooting
  

• Expert-level knowledge of:
• OOB management platforms (iLO, iDRAC/DRAC)
• HPE OneView
• HPE COM
• Dell OpenManage Enterprise
• Enterprise hardware lifecycle management
  

• Extensive experience with:
• Windows Server
• Linux Server
• Strong TCP/IP networking knowledge, including:
• DNS
• DHCP
• Broadcast domains
• Routing protocols
  

• Advanced scripting and automation experience using:
• PowerShell
• Python
• Ansible
• Comparable technologies
• Experience with:
• CI/CD development
• Automated server provisioning and builds
• REST API integrations
  

• Experience with:
• FMEA methodology
• Firmware lifecycle management
• Hardware testing and certification
  

• Working knowledge of:
• Virtualization technologies
• SAN storage
• HDFS
• SSD-based storage solutions
• Containerization
  

• Hands-on experience with:
• Dynatrace
• Netcool
• Enterprise monitoring and alerting platforms
  

• Demonstrated ability to:
• Lead technical projects independently
• Mentor team members
• Collaborate across technical and business teams
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent written and verbal communication skills.

Architecture & Cloud

• Knowledge of:
• Microsoft Active Directory
• Google Cloud Platform (GCP)
• Microsoft Azure
• Kubernetes
• Cloud-native and hybrid cloud solutions
• Familiarity with:
• Storage systems
• Networking infrastructure
• Data center facilities
• Enterprise systems architecture
• Basic cloud computing expertise.
• Performance tuning and optimization experience.

• Knowledge of:
• SNMP
• SMTP
• MFA (Multi-Factor Authentication) methodologies
• Experience with:
• SSL certificate management
• Security best practices
  

• Experience with ITSM and workflow tools such as:
• BMC
• ServiceNow
• Experience using JIRA for project and workload management.
• Knowledge of leveraging AI for:
• Automation
• Troubleshooting
• Documentation
• Workflow design
• Experience with:
• Internal certification testing methodologies
• Server test lab management
• Server decommissioning processes
• Enterprise software license management
• Vendor management
  

Education Requirements

• Associate Degree

• Bachelor's Degree

• None specified.

Architecture & Cloud

• Knowledge of MS Active Directory, GCP, MS Azure, Kubernetes, and other cloud-like solutions.
• Familiarity with storage systems, networking, data center facilities, and overall systems architecture.
• Basic knowledge of cloud computing.
• Performance tuning expertise.

• Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies.
• Experience with SSL certificate management.

• Experience with IT ticketing and workflow systems (e.g., BMC, ServiceNow).
• Experience using JIRA for workload and project tracking.
• Knowledge of using and leveraging AI for automation, troubleshooting, documentation, and workflow design.
• Internal certification testing methods.
• Server test lab management.
• Experience with server decommissioning and enterprise license management.
• Vendor management experience.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.