Tools & Automation Engineer

This position involves managing and maintaining enterprise network infrastructure and servers to ensure optimal performance, security, and reliability. The role requires hands-on technical expertise in system administration, network monitoring, troubleshooting, and security management. It offers an opportunity to support critical IT operations within a collaborative environment, primarily on-site.

Responsibilities

• Install, configure, and maintain hardware and software for management platforms.
• Manage and administer enterprise operating systems such as Windows Server, Linux distributions, including Active Directory, Group Policy, and user access.
• Utilize enterprise monitoring tools to proactively track network performance, server health, and bandwidth usage, resolving issues before they affect business operations.
• Serve as an escalation point for complex network and server issues, performing root cause analysis and supporting network engineering efforts.
• Execute routine patch management, firmware updates, and system backups to maintain system integrity.
• Enforce network security protocols, manage firewalls, and ensure compliance with security standards.
• Maintain accurate documentation for network topology, server configurations, and standard operating procedures.
• Monitor network communications protocols such as TCP/IP, DNS, NTP, and SMTP to ensure reliable connectivity.
• Support virtualization technologies like VMware or Hyper-V to optimize resource utilization.
• Collaborate with technical teams to improve system performance and security measures.

• Proven experience managing enterprise operating systems including Windows Server and Linux distributions such as Ubuntu or Red Hat.
• Strong understanding of network protocols including TCP/IP, DNS, NTP, and SMTP.
• Hands-on experience with network monitoring and management tools like NNMi, HPNA, Zabbix, or Datadog.
• Familiarity with IT management platforms such as Cisco Catalyst Center, BlueCat LiveNX, or Cisco ThousandEyes.
• Ability to troubleshoot complex hardware, software, and network connectivity issues efficiently.
• Industry certifications such as CCNA, CompTIA Network+/Server+, or Microsoft Certified: Windows Server Hybrid Administrator are preferred.
• Available for on-site work and able to perform in a fast-paced technical environment.
• Strong analytical, problem-solving, and documentation skills.
• Eligible to work in the required location without restrictions.

This position is based in office and requires employee to work on-site.