Senior Cloud Platform System Engineer

Acronis is a global leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for a Senior Cloud Platform Engineer to join us in protecting the digital world

We’re looking for a Cloud Platform Engineer focused on infrastructure reliability and automation in a fully remote, globally distributed team. You’ll help keep production stable across regions and reduce manual work by building repeatable infrastructure using IaC. You’ll also have opportunities to work on automation and AI-enabled operations (e.g., self-service tooling, smarter alerting, knowledge assistants).

What You'll Do

Infrastructure as Code and Automation

• Design, build, and maintain infrastructure automation using Ansible, Terraform, and scripting (Python, Bash, Go).
• Own repeatable, version-controlled deployments across multiple data centre regions.
• Reduce manual operational work by building self-service workflows and safer change processes.

AI-Enabled Operations

• Contribute to AI automation projects including RAG-based knowledge assistants, intelligent alerting, AI-assisted change management, and operational chatbots.
• Evaluate and integrate LLMs, vector databases, and retrieval pipelines into DC operations.
• Help build training platforms and knowledge bases that improve team efficiency.

Cross-Functional Project Work

• Work across infrastructure, observability, and platform tooling projects. This is not a single-domain role.
• Participate in system and application upgrades and migrations, Database monitoring improvements, alerting validation, and network configuration management.
• Partner with global teams to plan and execute platform changes with minimal disruption.

Incident Response and Reliability

• Participate in on-call rotation. Troubleshoot production issues end-to-end and drive fixes to resolution.
• Contribute to post-incident reviews and turn findings into automation and monitoring improvements.
• Keep production systems healthy, stable, and highly available across regions.

Who We’re Looking For

• 5+ years in a Systems, DevOps, or SRE role with hands-on production experience.
• Strong coding ability. You write IaC, automation scripts, and tooling, not just run commands.
• Ansible (reusable playbooks and roles) and at least one other IaC tool (Terraform, Pulumi, or similar).
• Solid Linux administration and production troubleshooting skills.
• Scripting proficiency in Python, Bash, or Go.
• Networking fundamentals: L3/L4, DNS, DHCP, NAT, routing, load balancers, VPN/IPsec, firewalls.
• Hands-on experience with AI/ML tooling for operations (LLMs, RAG, prompt engineering, vector search).
• Comfortable working across multiple projects and technology domains at the same time.

Nice to Have

• Experience building or integrating AI-powered applications (chatbots, knowledge assistants, automated workflows using LLMs).
• Observability stack experience: Prometheus, Grafana, Alertmanager, ELK/Elastic.
• Database and messaging systems: MariaDB/MySQL, PostgreSQL, Redis, Kafka, RabbitMQ.
• Cloud platforms: Azure, AWS, or GCP.
• Virtualisation: VMware and/or KVM.
• CI/CD: Jenkins, GitLab CI, GitHub Actions.
• Security fundamentals: hardening, secrets management, RBAC and least privilege.
• Web and edge: reverse proxies, NGINX, load balancer configuration.

You don’t need to tick every box. If you match a good portion of the above and are willing to learn the rest on the job, we want to hear from you. We value hands-on ability and the right mindset over a perfect checklist.

• Please submit your resume and application in English.

Who We Are

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.

OUR INTERVIEW PRACTICES

To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style and we value authentic, real-time interaction.

Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected