Senior Site Reliability Engineer

Company

Qualcomm India Private Limited

Job Area

Engineering Group, Engineering Group > Software Engineering

General Summary

We are looking for a Senior Site Reliability Engineer to join a 24/7, follow-the-sun SRE team responsible for keeping our critical production systems reliable, scalable, and secure around the clock. As part of a globally distributed team spanning multiple time zones, you will share on-call coverage that follows daylight hours rather than night shifts, and partner closely with development teams to automate operations, strengthen observability, and continuously improve system resilience.

Main Responsibilities

• System Reliability: Ensure the reliability, availability, and performance of critical systems.
• Service Level Objectives: Define, measure, and report on SLIs, SLOs, and error budgets, and use them to prioritize reliability work.
• Automation: Develop and maintain automation scripts and tools to streamline operations.
• Monitoring: Develop and maintain monitoring dashboards & alerts
• Incident Management: Lead incident response efforts and post-mortem analysis to prevent future occurrences.
• Performance Tuning: Optimize system performance and scalability.
• Cost Optimization: Monitor and optimize cloud spend (e.g., right-sizing and autoscaling with Karpenter) to balance reliability with cost efficiency.
• Security: Implement and maintain security best practices.
• Documentation: Create and maintain comprehensive documentation for systems and processes.
• Mentorship: Mentor junior engineers and champion SRE best practices across cross-functional teams.
• On-Call Shifts: Own front-line 24/7 on-call rotations and incident response for critical production systems, acting as the reliability shield for the platform and observability engineering teams so they are not paged for production incidents.

Requirements

Qualification:

• Education: Bachelor’s degree in computer science, Engineering, or a related field. Advanced degrees are a plus.
• Experience: 5+ years of experience in a similar role, with a strong background in software engineering and systems administration.

Technical Skills

• Programming Languages: Proficiency in one or more programming languages such as Python, Go.
• Cloud Platforms: Extensive experience with AWS cloud platform.
• Infrastructure as Code: Hands-on experience with tools like Terraform, Ansible, or CloudFormation.
• Containerization and Orchestration: Expertise in Docker and Kubernetes. Kubernetes - Hands-on experience is a must.
• Kubernetes technologies (with preferences): ArgoCD, Linkerd, Prometheus, Karpenter, etc…
  
• Monitoring and Logging: Proficiency with monitoring tools like Prometheus, Grafana, and logging tools like ELK stack or Loki stack.
• CI/CD Pipelines: Experience with continuous integration and continuous deployment tools such as Jenkins, GitLab CI, or CircleCI.
• Networking: Strong understanding of networking concepts, protocols, and security.

Minimum Qualifications

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.

OR

Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience.

OR

PhD in Engineering, Information Systems, Computer Science, or related field.

• 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

Soft Skills

• Problem-Solving: Excellent analytical and troubleshooting skills.
• Communication: Strong verbal and written communication skills.
• Collaboration: Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Leadership: Proven leadership skills and the ability to mentor junior engineers.
• Remote Work: Comfortable working in a fully distributed, offshore setup and collaborating effectively with development teams across multiple locations.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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