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ServiceNow Builtin · Indexed 2026-07-12

Senior Technical Support Engineer

Remote or Hybrid, Oregon, United States 81K-124K Annually Remote

Senior level Builtin
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Indexed description

ServiceNow Senior Technical Support Engineer Reposted 3 Hours AgoSaved Remote or Hybrid Orlando, FL, USA 81K-124K Annually Senior level 81K-124K Annually Senior levelArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationProvide day-to-day technical support for an AI Assistant platform built on ServiceNow: troubleshoot AI responses, agentic workflows, and API integrations; analyze logs/telemetry (Kibana, Grafana); reproduce and document bugs; perform configuration changes; triage and escalate issues; maintain SLAs and contribute to knowledge bases.Top Skills: GitGoogle WorkspaceGrafanaJSONKibanaMicrosoft Active DirectoryOktaPythonRest ApisServicenowWorkdayXMLYaml

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