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Tata Consultancy Services Linkedin · Posted 10d ago

Engineer

Pittsburgh

Linkedin
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Indexed description

Job Description

Skill: Site Reliability Engineer

Roles & Responsibilities

Production Support & Monitoring:

  • Monitor, maintain, and support systems and software to ensure high availability and production stability.
  • Monitor system health and availability, responding to incidents, alerts, and escalations as needed.
  • Act as a senior technical resource during production incidents, driving timely resolution and clear communication.

Maintenance & Operational Execution

  • Perform maintenance activities such as patching, upgrades, configuration changes, and automation, with a strong understanding of production environments and dependencies.
  • Troubleshoot issues across application, infrastructure, network, and database layers.
  • Partner with internal technology teams to execute production changes safely and in accordance with change management processes.

Root Cause Analysis & Continuous Improvement

  • Conduct detailed root cause analysis (RCA) for incidents and production issues.
  • Implement corrective and preventative actions to prevent recurrence.
  • Identify recurring issues and drive process improvements and automation to reduce risk and manual effort.

Documentation & Knowledge Management

  • Develop and maintain documentation for supported systems and applications, including runbooks and operational procedures.
  • Ensure system knowledge is documented, current, and accessible to support continuity and resiliency

Risk, Governance & Compliance

  • Follow and support application governance, audit, and regulatory requirements.
  • Participate in business continuity, resiliency, and disaster recovery activities as required.
  • Maintain a strong focus on risk awareness and customer impact

Salary Range - $100,000-$105,000 a year

TCS Employee Benefits Summary

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications: BACHELOR OF COMPUTER SCIENCE
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