Information Technology Administrator

Key Responsibilities

Infrastructure Operations

• Implement, monitor, and refine infrastructure and application health checks to ensure stable, reliable operations.
• Perform installation, configuration, and maintenance of Windows Servers
• Configure and maintain Windows Domain systems utilizing Active Directory Tools (AD, DNS, DHCP, Group Policy).
• Apply OS and application patches according to maintenance schedules, following change management procedures.
• Support virtual environments such as VMware, AWS and Azure by maintaining configurations, snapshots, and performance baselines.
• Support physical infrastructure, Cisco UCS, by maintaining configurations, firmware, and performance baselines.

Automation & Continuous Improvement

• Develop and maintain scripts (PowerShell, Bash, YAML, or Python) for routine task automation under senior guidance.
• Recommend improvements to increase operational efficiency, reduce manual work, or enhance system reliability.

Knowledge Management & Documentation

• Contribute to the centralized IT knowledge repository by authoring and updating technical documents.
• Partner with senior engineers and SMEs to standardize templates, troubleshooting guides, and operational runbooks.

Configuration & Asset Management

• Maintain accurate CMDB entries, updating configuration relationships as systems evolve.
• Participate in asset and configuration audits and collaborate with peers to resolve discrepancies.

Qualifications

Experience & Skills

• Minimum 5 years of professional IT experience supporting server or infrastructure environments.
• Hands-on experience with Windows and Linux server administration.
• Tier-2 troubleshooting skills with the ability to diagnose system failures or performance issues.
• Experience leveraging AI tools such as Microsoft Copilot to automate tasks, generate documentation, and support troubleshooting.
• Strong understanding of hybrid cloud environments, including AWS, Azure, SaaS, and PaaS solutions.
• Proficient with VMware, Windows Server OS.
• Basic scripting and automation experience (PowerShell, Bash, YAML, or Python).
• Exposure to CMDB, ITIL practices, and enterprise configuration management.
• Experience with monitoring tools and alerting systems.
• Experience with software delivery tools for software deployment, patch management and reporting.

Competencies for Success

• Process discipline and consistency in operational execution.
• Eagerness to learn from senior engineers and advance toward more complex responsibilities.
• Ability to identify improvement opportunities and proactively recommend solutions.
• Ability to create clear, concise technical documentation.
• Strong communication skills when collaborating across teams and with business units.
• Customer focused mindset; responsive and detail‑oriented.

Compensation:

$29/hr to $35/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.