Senior IT Infrastructure Analyst

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Purpose

Assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network & telecommunications,local applications hosting, local hardware and servers, according to business and IT needs.

You will be based in Egypt working in our location on 6th of October Site, and will be part of a regional team in EAME region, and you will report to the EAME NDI Operations Manager

Main Responsibilities

IT Infrastructure design and delivery

• Collaborate with Regional Service Desk and IT Competency Centre resources on project.
• Implement local IT projects.
• Secure implementation of global projects locally.
• Maintain understanding of technology trends and directions.

IT Infrastructure operations

• IT Infrastructure operations
• Ensure availability and continuity of the the infrastructure services in his/her scope
• Manage the technical solutions efficiency operated under their responsibility.
• Involved in Incident, Problem, Change and Service Request Management.
• Provide workarounds and solutions based on Service Level Objectives.
• In the case of Problem Management, collaboration with IM&T Competency Centers to ensure timelycorrective actions.
• Propose or recommend IM&T Infrastructure Services modifications.
• Refers more complex problems to problem managers and/or senior level.
• Support Infra Analysts with their relevant activities
• Ensure all technical Documentation is produced and kept up-to-date
• Assist other regions to deliver “Follow the Sun” support
• Assist in delivery of relevant DR Tests.

Information Security

• Ensure security rules implementation as per the policies.

Education / Primary Qualification

• Diploma:

Required university degree in IT related degree.

• Languages:

Fluent in local language & good knowledge of English required.

Additional language is a plus.

Professional Experience

5 to 8 years of experience

Technical Skills

Extensive technical knowledge of IT, including networking,virtualization, storage management, backup, mobility solutions,and disaster recovery strategies for systems deployed on

multiple platforms.ITIL foundations or similar is a plus.

Knowledgeable with tooling to automate monitoring and procedures.

Benefits

• Good compensation package
• Medical Insurance (Family coverage)
• Life Insurance
• Social Insurance
• Annual Bonus
• Shuttle service

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.