Information Technology Support B - Networking & Programming

INFORMATION TECHNOLOGY SUPPORT B - NETWORKING & PROGRAMMINGSPECIAL EDUCATION TECHNOLOGY BC (SET-BC)

Address : 1750 W 75th Ave, Vancouver

Salary: $69,360 + plus extensive benefits and municipal pension

Hours : 7 hours per day, Monday-Friday

This position is 100% in-person at the SET-BC Office

THE ORGANIZATION: VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39)

With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the xʷməθkʷəy̓ əm (Musqueam), Sḵwxwú7mesh Úxwumixw (Squamish Nation) & səlilwətaɬ (Tsleil-Waututh Nation).

At the VSB, we are proud to provide exceptional learning experiences for students. As a large, urban school district, the VSB is one of Canadas most diverse school systems and equity and inclusivity are at the forefront of our approach to education.

Throughout the District, more than 7,700 staff work to create learning environments where every student thrives by prioritizing students needs, applying evidence-informed practices, and building relationships. The VSBs culture reflects the diversity of our city. Students enrolled in VSB come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts. Our commitment to students goes beyond academics with students overall well-being and sense of belonging being equally important. As an organization, we strive to build a school system where every student can be their authentic self and succeed throughout their learning journey. In doing this work, we champion equity and accountability by making evidence-based decisions. As a learning organization, humility is our guidepost as we work to continually improve student outcomes in service to them, their families, and the broader community. For more information about our school district, visit https://www.vsb.bc.ca/ ,

THE OPPORTUNITY: INFORMATION TECHNOLOGY SUPPORT B - NETWORKING & PROGRAMMING

SPECIAL EDUCATION TECHNOLOGY BC (SET-BC)

Special Education Technology BC is a Provincial Outreach Program funded by the Ministry of Education and Child Care (ECC) and hosted by the Vancouver School Board. SET-BC was established in 1989 by the Special Education Branch of the BC Ministry of Education to provide assistive technology services for students living with physical disabilities. For more information, please visit https://www.setbc.org/ .

In this position, you will:

• Perform information technology functions to support the work at SET-BC
• Provide technical support to end users for hardware, software and network issues
• Install, configure and maintain hardware and software
• Implement and monitor security protocols to protect systems from unauthorized access
• Stay up to date with the latest cybersecurity threats and solutions
• Configure, maintain and monitor network infrastructure (e.g.: routers, switches, firewalls)
• Troubleshoot network issues and optimize performance
• Mange cloud infrastructure (AWS, Azure, Google Cloud)
• Automate deployment, monitoring and scaling of applications using DevOps tools
• Design, develop and test software applications
• Design, implement and manage database (SQL, NoSQL)
• Maintain data integrity, security and back ups
• Maintain and monitor IT systems, servers and databases
• Perform routine system updates, backups and disaster recovery tests
• Write clean, scalable and maintainable code using programming languages such as Python, Java JavaScript, C++ or others
• Perform other related duties as required

• Completion of grade 12 plus 2 years' full time equivalent post-secondary education in a relevant technology discipline
• More than 2 years of experience in networking/programming
• Experience working in a K-12 education organization preferred
• Candidates must demonstrate proficiency in supporting audio-visual systems, screen-sharing tools, and video conferencing platforms such as Microsoft Teams, Zoom, and Webex
• Strong technical expertise is required with Apple and Microsoft devices, servers, networks, security, and virtual environments, as well as core infrastructure technologies including Active Directory, DNS, DHCP, VPNs, and wireless security
• Proficiency with O365, Azure AD, Intune, Jamf, VMware, and related tools, combined with excellent communication, customer service, and organizational skills, is essential
• Additional assets include experience with scripting languages such as PowerShell, Bash, or Python for automation and documentation, and familiarity with Salesforce, particularly low-code tools for workflows, data integrity, and security
• Applicants must also successfully complete a one-hour technical assessment with a minimum score of 70%.

• Cover letter
• Resume
• 3 Professional References: Names, email addresses and phone numbers of your last direct supervisors/managers (contacted only with your prior approval)
• A copy of your Work Permit (if you are not a Canadian Citizen or Permanent Resident)

The salary for this position is $69,360 plus a comprehensive benefits package, including Municipal Pension Plan, Vancouver Employee Savings Plan, Extended Health, Dental, Group Life, Long Term Disability, Vacation, & Gratuity Days.

TO APPLY:

To be considered for this position, apply via MAKE A FUTURE. Include a cover letter, resume, and references.

• Create a profile on Make a Future
• Click "Apply Now" under support positions
• Upload all supporting documents
• Answer all job posting questions
• Once your application has been submitted you will receive a confirmation email

Additional Information:

As a public body, the personal information provided in this application is collected and used by the Vancouver School Board (VSB) in accordance with section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA), RSBC 1996, c.165, as amended. This information will be used by VSB staff for the purpose of evaluating your qualifications, experience, and suitability for this position. It may also be used to verify the information provided, conduct reference checks, and/or contact you about next steps in the job competition. Pursuant to section 30 of FIPPA, the VSB takes reasonable security measures to protect the personal information within its custody and control, including what has been provided in this application. Should you have any questions about the collection and use of your personal information, please email [email protected] .

The VSB has been given approval from the Human Rights Tribunal for a Special Program under s. 42(3) of the Human Rights Code. Under this special program, the VSB seeks to preferentially hire Aboriginal persons to a variety of teaching positions. Therefore, each applicant may wish to provide, on a voluntary basis, information whether they self-identify as an Aboriginal person.