Infrastructure Engineer

The British Columbia Maritime Employers Association (BCMEA) is seeking a collaborative and technically strong Infrastructure Engineer with cloud experience to help design, support, secure, and modernize our IT infrastructure.

This role is ideal for someone who enjoys solving complex technical problems while also building strong relationships with staff, vendors, and stakeholders. We are looking for an engineer who combines strong infrastructure expertise with excellent communication skills, professionalism, business awareness, and a customer-focused mindset.

This position supports critical 24/7 business operations and includes participation in a rotating on-call schedule (typically one week every four weeks).

Responsibilities

• Administer and enhance Microsoft 365 cloud services including Azure, Entra ID, Intune, Exchange Online, Teams, SharePoint, Defender, Conditional Access, and Purview
• Administer Windows and Linux servers in physical, virtual, and hybrid environments
• Deploy, maintain, and optimize cloud and on-premises infrastructure with a focus on resiliency, automation, scalability, and security
• Oversee mission-critical systems supporting 24/7 operations and ensure continuous availability
• Manage and optimize network infrastructure including LAN, WAN, Wi-Fi, VPN, firewalls, and remote connectivity
• Leverage Microsoft and Cisco security technologies to proactively monitor, analyze, troubleshoot, and respond to security incidents
• Investigate and resolve security vulnerabilities, suspicious activity, and infrastructure issues in a timely and accurate manner
• Maintain and test backup and disaster recovery systems and procedures
• Automate operational and infrastructure tasks using PowerShell, Bash, Python, or similar tools where appropriate
• Collaborate with developers and vendors on application deployments, web infrastructure, and system integrations
• Deploy and manage Windows endpoints using modern endpoint management practices including Intune and Autopilot
• Work closely with business units and stakeholders to understand operational needs, recommend technology solutions, and improve business processes through technology
• Translate technical concepts, infrastructure risks, and security concerns into clear business-focused communication for non-technical stakeholders
• Maintain comprehensive documentation for systems, processes, configurations, procedures, and operational workflows
• Assist with procurement, vendor management, licensing, budgeting, and lifecycle management of hardware and software assets
• Build strong working relationships with staff and stakeholders by providing professional, empathetic, and solutions-oriented support
• Provide clear communication, training, and guidance to both technical and non-technical users

Qualifications

• Bachelor’s degree in Computer Science or related field
• Minimum 3–7 years of experience in infrastructure, systems administration, or enterprise IT operations
• Strong experience administering Microsoft 365 environments including Entra ID, Exchange Online, Teams, SharePoint, Intune, Defender, Conditional Access, and Purview
• Experience supporting hybrid cloud and on-premises environments
• Strong understanding of identity and access management (IAM), MFA, RBAC, and Zero Trust security principles
• Skilled in virtualization technologies such as VMware, Hyper-V, and Azure Virtual Machines
• Strong knowledge of Windows Server, Linux, Microsoft DNS, IIS, and Remote Desktop Services (RDS)
• Experience managing Microsoft IIS in high-availability production environments
• Experience with Microsoft Azure infrastructure and cloud services
• Experience supporting enterprise endpoint deployments and device management
• Strong understanding of networking fundamentals including TCP/IP, VLANs, routing, VPNs, switching, and firewall technologies
• Experience with enterprise security and monitoring tools
• Experience with scripting and automation using PowerShell, Bash, or Python
• Ability to understand business requirements and align technical solutions with operational goals
• Exceptional troubleshooting, organizational, multitasking, and problem-solving skills
• Exceptional interpersonal and communication skills with the ability to collaborate effectively and provide high-quality support to technical and non-technical users
• Valid driver’s license and ability to participate in an on-call support rotation

Nice to Have

• Microsoft certifications such as AZ-104, AZ-800/801, SC-300, MS-102, MD-102, or Security+
• Experience with Microsoft Defender XDR, Sentinel, or security monitoring platforms
• Experience with Veeam, AvePoint, or enterprise backup solutions
• Experience with Docker or containerization technologies
• Experience with infrastructure automation or infrastructure-as-code concepts
• Experience with Cisco security technologies and firewalls
• Experience with Dell server infrastructure, iDRAC, and OpenManage
• Experience with SQL Server
• Experience with load balancers and certificate management
• Familiarity with SAN/storage technologies

About Us

The BCMEA represents approximately 48 maritime employers including ship owners and terminal operators supporting Canada’s Pacific Gateway. Our industry contributes billions to the Canadian economy and supports thousands of jobs across British Columbia.

Our Vancouver office offers:

• Free parking
• A modern office environment
• A collaborative team culture
• Opportunities to contribute to meaningful infrastructure modernization initiatives

We value professionalism, collaboration, continuous learning, strong communication, and a service-oriented mindset.

BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.