Team Lead Kubernetes Operations

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!

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For more information, visit www.symcor.ca

The Opportunity:

The Team Lead – Kubernetes Operations is a hands‑on technical leader responsible for the ownership, reliability, and evolution of the organization’s Kubernetes platforms, while leading and developing a team of Site Reliability Engineers (SREs). This role blends deep technical expertise with people leadership, platform strategy, and operational excellence.

You will be accountable for the design, implementation, and ongoing operation of Kubernetes‑based clusters across on‑prem and cloud environments, ensuring they are secure, stable, scalable, automated, and aligned with organizational standards.

This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration.

About The Role:

Key Responsibilities:

Platform Ownership & Technical Leadership

• Own the end to end lifecycle of Kubernetes platforms, including design, build, operation, maintenance, and continuous improvement
• Lead the technical direction for Kubernetes platforms, ensuring high availability, performance, and security
• Define and enforce platform standards, governance, and best practices
• Act as a subject matter expert for Kubernetes and the container ecosystem

Infrastructure as Code & Automation

• Lead the implementation and evolution of the automation and GitOps pipelines to manage the clusters
• Drive configuration management, platform automation, and self-service capabilities
• Work with the DevOps team to integrate CI/CD pipelines with Kubernetes platforms to support application delivery teams to manage their applications
• Continuously improving operational efficiency through tooling and automation

Team Leadership & Development

• Manage, mentor, and develop a team of Site Reliability Engineers
• Provide technical guidance, workload prioritization, and performance feedback
• Foster a culture of reliability, accountability, and continuous improvement
• Support incident management, root cause analysis, and post incident learning

Collaboration & Delivery

• Partner with application, platform, security, and infrastructure teams to support workloads running on Kubernetes
• Assist with translating application requirements into platform designs and deployment strategies
• Contribute to platform roadmaps and ensure alignment with broader technology strategy
• Support migration and modernization initiatives, including containerization of existing workloads

What You Need to Succeed:

Education:

• 4-year degree (preferably in Computer Science, IT, Engineering, or similar).

Experience:

• 5+ years hands-on experience in building, designing, and maintaining Kubernetes based platforms
• 5+ years of hands-on technical working experience in the use of configuration management and automation tools.
• Proven hands-on experience installing, managing and designing Kubernetes platforms (OpenShift is preferred)
• Strong understanding of container orchestration, networking, storage, and security
• Strong automation experience including deployment, monitoring, and scaling automation through pipelines and GitOps
• Familiar with Agile methodologies
• Experience in administering, maintaining, and troubleshooting Unix based operating systems
• Experience building and operating automation and GitOps pipelines
• Demonstrated ability to lead and develop technical teams
• Experience working in hybrid and/or cloud environments
• Strong communication skills with the ability to engage technical and non technical stakeholders

Skills:

• Hands on experience working with OpenShift – Installation, Secret Management, Image Scanning, Certificates, SSL/TLS, persistent storage solutions, SELinux
• Technical knowledge of DevOps techniques
• Strong automation experience including deployment, monitoring, and scaling automation
• Hands on experience with Unix commands and scripting
• Familiar with Agile methodologies, and Waterfall
• Experience in administering, maintaining, and troubleshooting Unix based operating systems
• Experience building and maintaining container-based images
• Kubernetes Platforms (OpenShift, AKS)
• Infrastructure (Server, Storage, Network)
• Linux Operating System Administration
• Virtualization, Scripting, Database, Architecture Design, Resource Management, Agile methodologies, and Waterfall
• Excellent communication and interpersonal skills

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.