Technical Services Engineer Expert

Job Location: Brisbane, Barton

Location Flexibility: Multiple Locations in Country

Req Id: 9324

Posting Start Date: 7/6/26

About The Role

The Technical Services Engineer Expert - MECM is responsible for the advanced administration, support, and continuous improvement of Microsoft Endpoint Configuration Manager within a Defence ICT environment. As the subject matter expert for MECM within the Platform Enablement team, the successful candidate will provide technical leadership, serve as the primary escalation point for endpoint management issues, and mentor engineers to build team capability in a structured and secure setting.

Key Responsibilities

• Lead the administration and maintenance of MECM/SCCM infrastructure in an enterprise Defence environment, ensuring high availability and performance
• Design, build, and support Operating System Deployment task sequences, including troubleshooting complex deployments across high-latency and satellite-connected sites
• Oversee software packaging, deployment, and patch compliance through SUP/WSUS integration
• Monitor and remediate client health, maintaining endpoint compliance across a geographically distributed environment
• Lead boundary and boundary group management, advising on site configuration to support distributed operations
• Serve as the subject matter expert and primary escalation point for complex MECM issues, providing technical direction to L1/L2 engineers
• Mentor and guide team members, supporting their technical development and capability growth
• Own and maintain documentation including runbooks, standard operating procedures, and change records to Defence ICT standards
• Lead change management activities including preparation, peer review, and execution of change requests

Technical Skills And Experience

• Expert-level MECM/SCCM administration (Current Branch preferred)
• Windows Server (2016/2019/2022) and Active Directory
• PowerShell scripting for automation and reporting
• WSUS management and software update compliance
• PKI and certificate management in the context of MECM (HTTPS mode, CMG)
• SQL Server fundamentals (SSRS reporting, ad-hoc ConfigMgr DB queries)
• Networking fundamentals (DHCP, DNS, boundary management)
• Experience working in a Defence or high-security ICT environment
• ITIL Foundation certification
• Must hold or be eligible for an Australian Government security clearance (NV2 minimum)

Relocation Supported: No

Visa Sponsorship Approved: No

Why Fujitsu?

• We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
• We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organisation to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in class reward and recognition programs, flexible work, volunteering leave and more.
• We live our values of aspiration, trust and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact [email protected] for a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email [email protected].

For Security Cleared Roles - PLEASE NOTE

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

Search Firm Representatives - PLEASE READ

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.