Systems Engineer

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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Summary

The Systems Engineer II is a mid-level technical role responsible for supporting, maintaining, and optimizing enterprise infrastructure across on-premises and cloud environments. This role requires strong troubleshooting capabilities, hands-on engineering experience, and the ability to manage complex systems spanning hardware, virtualization, storage, and Azure cloud platform. The position plays a key role in incident escalation, system reliability, and driving infrastructure improvements. The System Engineer II reports directly to the Infrastructure Systems Manager.

Roles & Responsibilities

• Serve as an escalation point for windows desktop support and infrastructure-related issues, resolving complex incidents
• Administer and support Windows Server and Linux environments
• Support VMware virtual infrastructure and associated workloads
• Support and maintain Azure infrastructure, including Azure Resources and Permissions
• Administer and troubleshoot enterprise storage systems (Isilon and Pure Arrays)
• Provide support for Dell server hardware, including diagnostics and lifecycle management
• Support backup and recovery systems (Commvault)
• Support Microsoft PKI infrastructure, including certificate lifecycle management
• Deploy and support containerized workloads (Docker / Kubernetes) where applicable
• Perform root-cause analysis and implement long-term fixes for recurring issues
• Monitor system performance and proactively identify optimization opportunities
• Participate in infrastructure upgrades, migrations, and hardware refresh initiatives
• Collaborate with network, security, application and service desk teams to support enterprise systems

• 2+ years of experience in systems engineering or infrastructure support
• Desktop Support escalation experience (Tier 2/3 or equivalent)
• Windows Server administration
• Linux administration
• VMware (vSphere/ESXi) experience
• Azure infrastructure experience (IaaS/PaaS fundamentals, hybrid environments)
• Dell server hardware experience, including RAID and storage concepts
• Experience with enterprise storage platforms (Pure and Isilon)
• Backup and recovery systems (Commvault)
• Microsoft PKI / certificate services experience
• Docker / Kubernetes / containerization fundamentals
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to work independently on escalated issues and assigned systems

• PowerShell or scripting/automation experience
• Monitoring tools (SCOM, Azure Monitor, etc.)
• Experience in hybrid Exchange or Microsoft 365 environments
• Experience with infrastructure standardization and automation initiatives
• Familiar with regular expressions

• 4-year degree in IT or related field (or equivalent experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.