Lead Technical Program Manager

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in AI/ML and Data Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develops and executes comprehensive project plans, incorporating technical requirements, and timelines to ensure on-time delivery of technology solutions
• Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Utilizes technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

• 5+ years in technical program/project management leading complex infrastructure and platform initiatives in a large-scale enterprise environment.
• Proven ability to drive end-to-end delivery (scope, plan, RAID, dependencies, milestones, change control) with clear accountability and minimal supervision.
• Cloud technology experience required.
• Demonstrated technical fluency to partner effectively with engineers/architects, challenge assumptions, and ensure deliverables meet engineering and operational standards (without requiring you to be the primary implementer).
• Advanced stakeholder management and influencing skills across cross-functional teams, including technology, security/risk, and business partners.
• Strong analytical problem-solving skills: break ambiguous business/technical objectives into executable workstreams, measurable outcomes, and clear decision points.
• Excellent written and verbal communication, tailoring depth and content to audience; able to synthesize complex technical topics into crisp updates and actionable executive-level insights while staying detail-oriented.

• Experience with AWS products and services.
• Experience applying AI-based tooling to program/project management (e.g., AI-assisted planning, requirements synthesis, RAID detection, status reporting automation, decision-log generation).
• Infrastructure domain knowledge (compute, storage, networking, identity/IAM, observability, reliability, capacity/performance) and experience running programs across these areas.
• Prior exposure to large-scale data platforms (data lakes/warehouses, streaming, distributed compute) or AI/ML technologies.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.