L3 Support/Application Support Role

Level 3 Support

Hybrid role: NY based 3 Days onsite.

12 Months

Overview

In this role, you will interact directly with trading, compliance and risk, and IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.

Required skill

• sFamiliar with Linux: command line, standard file editing/searching/manipulation, shell scripting, etc
• .Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimizatio
• nWorking experience with job automation tools such as Tidal, Autosys, Control-M, etc
• .Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc
• .Methodical approach to problem solving and incident managemen
• tAble to define and document operational procedures and runbook
• sFamiliarity with release packaging and deployment: rundeck, ansible, etc
• .Understanding of SDLC and Agile frameworks
• .Knowledge and support experience with messaging systems such ActiveMQ, Kafka or Websphere MQ
• .Skills on identifying and tracing common network issues

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Typical assignmen

• tsImplementing pre-release and post-deployment verificatio
• nsIntegrating with Rundeck or Azure DevOps for application deployme
• ntImplementing application control solutions (start/stop script
• s)Integrating with monitoring solutions (OpsRamp, Grafana, Splunk, etc
• .)Working knowledge of python scripting and Azure Cloud implementation
• s.Supporting annual DR/BCP testing requiremen
• tsProvisioning and setup of new linux serve
• rsSupporting user authentication and authorization processes and workflo
• wsConfiguring authentication, Service Accounts, et
• c.Following up on production incidents and problem ticke
• tsTroubleshooting trading and market data production issue
• s.Recommending and implementing infrastructure improvement

s.
Intangib

• lesIndustry experience - Enthusiasm to learn regulatory and trading workflo
• ws.Takes ownership and drives solutions to completi
• on.Ability to multitask and troubleshoot during NY hours. Support on call rotati

on.
Educa

• tionBachelor’s degree in computer science or related fi