Sr. Server Infrastructure Engineer (HPE/Dell, Automation, Windows/Linux) - Only on W2

We, (Miracle Software Systems, Inc), are actively looking for "Sr. Server Infrastructure Engineer (HPE/Dell, Automation, Windows/Linux)" to work #Full-Time / Contract on W2 with our Direct Client.

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Position Description:

We are seeking an experienced Server Infrastructure Engineer to join our global IT team. This role requires strong technical expertise in server hardware, out-of-band management, firmware operations, and infrastructure design. The ideal candidate will operate with a high degree of independence, take ownership of complex technical initiatives, provide guidance to peers, and contribute meaningfully to architecture-level discussions and decisions.

Key Responsibilities:

• Advanced Support & Troubleshooting. Provide Global L3 hardware support and conduct in-depth root cause forensic analysis for complex server issues
• Serve as a subject matter resource for out-of-band (OOB) management, such as HPE iLO, HPE OneView, HPE COM, Dell iDRAC, and Dell OpenManage Enterprise.
• Serve as a SME for different server makes and models, e.g., HPE, Dell, and Lenovo.
• Independently resolve complex, cross-system technical issues with minimal oversight Automation & Firmware Management.
• Lead scripting initiatives and develop automated server configurations to streamline operations.
• API-Driven Management: Design and maintain scripts using the Redfish API to automate server discovery, configuration profiles, BIOS updates, and firmware lifecycles.
• Strong proficiency in automation using Python, PowerShell, or Ansible, with proven experience querying and commanding infrastructure via REST APIs.
• Guide application owners in automating application testing and certification processes. Own firmware update methodologies and firmware version management for assigned segments of the global server fleet.
• Identify opportunities to improve automation coverage and firmware management practices across the team Systems Engineering & Testing.
• Deliver robust server designs and lead FMEA (Failure Mode and Effects Analysis) testing efforts.
• Manage server and component testing, including planning, execution, and results analysis.
• Lead hardware-related projects such as trusted SSL certificate deployment across the fleet and MFA initiatives.
• Identify and troubleshoot systemic hardware issues, recommendin
• g long-term solutions Documentation & Standards.
• Create and maintain comprehensive standards documentation and user documentation for OOB management.
• Establish best practices and contribute to team-wide technical standards.
• Review and improve existing documentation for accuracy and completeness Infrastructure Design & Engineering.
• Design, implement, and maintain enterprise servers and general-purpose hybrid/cloud systems for optimal business operations.
• Research, design, and implement infrastructure solutions for internal customer needs, such as containerization, Kubernetes orchestration, and on-demand scaling.
• Design and configure secure virtualized environments aligned with enterprise architecture blueprints, including virtual machines, virtual networks, and distributed storage systems (SAN, HDFS, SSD, etc.).
• Contribute technical input into enterprise architecture blueprints and roadmaps based on hands-on engineering experience Monitoring, Capacity Planning & Optimization.
• Engineer and refine monitoring solutions, leveraging Dynatrace and Netcool for observability, monitoring, and alerting to ensure systems are configured correctly, run efficiently, and remain secure against potential threats.
• Monitor and analyze resource utilization (CPU, memory, storage, network traffic) using Dynatrace, Netcool and other tools to ensure effective utilization and prevent runaway costs.
• Configure and maintain Dynatrace dashboards to monitor and alert on hardware firmware versions and drift from current supported versions.
• Proactively identify and resolve bottlenecks; lead capacity planning efforts based on usage trends and Dynatrace analytics Team Development & Leadership.
• Mentor and guide the team, fostering a culture of technical excellence. Lead knowledge-sharing sessions and contribute to team's learning

Experience Required:

• Hardware Experience, Computer Hardware
• Engineer 2 Exp.: Practitioner: Experience: 10+ years of experience in server infrastructure, systems engineering, or related IT roles, with a minimum of 5 years working at an enterprise level.

Education:

• Associate's degree or equivalent work experience
• Hardware Expertise: In-depth knowledge of x86 server hardware, specifically CPU architecture, bus architecture, and expansion cards
• Server Management: Expert-level knowledge of out-of-band (OOB) server management systems (e.g., iLO, DRAC) and hardware management systems (e.g., HPE OneView, HPE COM, OpenManage Enterprise)
• OS & Networking: Extensive experience with Windows and Linux server operating systems; strong knowledge of TCP/IP, including DNS, DHCP, broadcast domains, and routing protocols
• Automation & DevOps: Proficient scripting/automation skills (PowerShell, Python, Ansible, or similar); experience with CI/CD development, automated server builds, and REST API integrations
• Systems Engineering: Solid experience with FMEA methodology, firmware lifecycle management, and hardware testing/certification
• Virtualization & Storage: Working knowledge of virtualization technologies, distributed storage systems (SAN, HDFS, SSD), and containerization
• Monitoring: Hands-on experience with enterprise monitoring systems such as Dynatrace and Netcool
• Leadership: Demonstrated ability to lead technical projects independently and mentor team members
• Strong analytical, documentation, and problem-solving skills
• Excellent communication skills, with ability to collaborate across technical and business team

Experience Preferred:

• Server Administration, Ansible, Server Support, Powershell
• Architecture & Cloud Knowledge of MS Active Directory, GCP, MS Azure, Kubernetes, and other cloud-like solutions.
• Familiarity with storage systems, networking, data center facilities, and overall systems architecture. Basic knowledge of cloud computing. Performance tuning expertise Protocols & Security. Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies.
• Experience with SSL certificate management IT Operations & Management. Experience with IT ticketing and workflow systems (e.g., BMC, ServiceNow).
• Experience using JIRA for workload and project tracking. Knowledge of using and leveraging AI for automation, troubleshooting, documentation, and workflow design.
• Internal certification testing methods. Server test lab management. Experience with server decommissioning and enterprise license management. Vendor management experience

Additional Information :

• Architecture & Cloud Knowledge of MS Active Directory, GCP, MS Azure, Kubernetes, and other cloud-like solutions.
• Familiarity with storage systems, networking, data center facilities, and overall systems architecture.
• Basic knowledge of cloud computing. Performance tuning expertise Protocols & Security.
• Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies. Experience with SSL certificate management IT Operations & Management.
• Experience with IT ticketing and workflow systems (e.g., BMC, ServiceNow).
• Experience using JIRA for workload and project tracking. Knowledge of using and leveraging AI for automation, troubleshooting, documentation, and workflow design.
• Internal certification testing methods. Server test lab management.
• Experience with server decommissioning and enterprise license management. Vendor management experience

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About Miracle Software Systems:

Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998. Been in business for the last 30 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 6 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.

If interested please send your updated resume and details to #[email protected] or call me at #248-233-3625.